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Software Status:Active

About GigaBook

GigaBook is an online scheduling tool that combines appointments, payments, and client management. Businesses can accept bookings, send invoices, and collect payments, while tracking customer details and visit history. Automated reminders and promotional messaging help reduce no shows and support marketing efforts. Team scheduling and permissions make it useful for multi staff operations, and booking pages can be customized to match branding. Key capabilities: Online booking and client management Invoicing and payment collection Automated email and SMS reminders Team scheduling and permissions Customizable booking pages Best for: Service businesses that sell appointments and packages.

GigaBook Details

Vendor
GigaBook
Year Launched
2013
Location
Overland Park, Kansas
Deployment
cloud
Training Options
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Portuguese, Chinese, Japanese, Dutch, Russian, Turkish, Korean, Arabic, Polish, Swedish, Norwegian.
Users
Fitness centers, Salons, Spas, Medical practices, Professional services, Workshops, Trainers, Consultants
Industries Served
Health & Wellness, Beauty & Personal Care, Fitness, Healthcare, Professional Services, Education & Training, Event Management, Hospitality, Financial Services, Consulting
Tags
Appointment Scheduling, GigaBook

GigaBook's In-App Market Place

Does GigaBook have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($)

Pros & Cons

  • Ease of Appointment Tracking: GigaBook makes it easy to keep track of appointments and integrates well with websites and Facebook, enhancing accessibility for clients.
  • User-Friendly Booking: The software is praised for its ease of booking appointments, customization, and updating booking information. It is also noted for being reliable and affordable.
  • Feature-Rich: GigaBook offers a wide range of features, including integration with other programs like Mailchimp, online payments, and extensive customization options.
  • Event Space Management: The software is well-suited for booking event spaces, providing a well-laid-out system that tracks bookings efficiently.
  • Initial Ease of Use: Initially, users find the software easy to use, with quick and straightforward booking processes.
  • Website Integration Sizing: The sizing when integrating GigaBook into a website can be a bit odd, which may require adjustments.
  • Customer Support Delays: Users have reported delays in customer support responses, particularly the inability to have live conversations and slow replies to text messages.
  • Invoicing Issues: There have been issues with the invoicing system, where items and prices change on their own, leading to incorrect billing. This has caused significant frustration for users.
  • Data Access Limitations: The inability to access data on custom forms in a usable way is a major drawback. Users cannot export, email, print, or even copy and paste client answers, which hampers business operations.
  • Management Requirements: The system requires proper management to ensure smooth operation. If not managed correctly, it can become less straightforward for users.

GigaBook's Support Options

Chatbot

Available

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