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GigaBook

by GigaBook · Since 2013
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ActiveAvailable globallyCloud
Quick facts
VendorGigaBook
Year launched2013
StatusActive
LocationOverland Park, Kansas
Countries servedGlobal
Languages16
Integrations1+
Free tier
Free trial
Contact sales

About GigaBook

GigaBook is an online scheduling tool that combines appointments, payments, and client management. Businesses can accept bookings, send invoices, and collect payments, while tracking customer details and visit history. Automated reminders and promotional messaging help reduce no shows and support marketing efforts. Team scheduling and permissions make it useful for multi staff operations, and booking pages can be customized to match branding. Key capabilities: Online booking and client management Invoicing and payment collection Automated email and SMS reminders Team scheduling and permissions Customizable booking pages Best for: Service businesses that sell appointments and packages.

GigaBook by GigaBook is a comprehensive appointment scheduling software that offers a powerful set of tools designed to simplify the booking process for businesses of all sizes. One of its primary strengths lies in its ability to automate routine tasks such as appointment reminders and follow-up messages, which significantly reduces the administrative burden on business owners and staff. This level of automation not only improves client engagement but also ensures a seamless, efficient workflow. With features such as online booking, calendar synchronization, payment processing, and client management, GigaBook is highly versatile and adaptable to a wide variety of industries. The software's user interface is designed with accessibility in mind. The intuitive layout and design minimize the learning curve, making it easy for new users to quickly navigate the platform and make use of its extensive features. The drag-and-drop scheduling, along with customizable widgets and forms, allows businesses to tailor the system to meet their specific needs.

Pros & Cons

What users like
  • +Ease of Appointment Tracking: GigaBook makes it easy to keep track of appointments and integrates well with websites and Facebook, enhancing accessibility for clients.
  • +User-Friendly Booking: The software is praised for its ease of booking appointments, customization, and updating booking information. It is also noted for being reliable and affordable.
  • +Feature-Rich: GigaBook offers a wide range of features, including integration with other programs like Mailchimp, online payments, and extensive customization options.
  • +Event Space Management: The software is well-suited for booking event spaces, providing a well-laid-out system that tracks bookings efficiently.
  • +Initial Ease of Use: Initially, users find the software easy to use, with quick and straightforward booking processes.
What users flag
  • Website Integration Sizing: The sizing when integrating GigaBook into a website can be a bit odd, which may require adjustments.
  • Customer Support Delays: Users have reported delays in customer support responses, particularly the inability to have live conversations and slow replies to text messages.
  • Invoicing Issues: There have been issues with the invoicing system, where items and prices change on their own, leading to incorrect billing. This has caused significant frustration for users.
  • Data Access Limitations: The inability to access data on custom forms in a usable way is a major drawback. Users cannot export, email, print, or even copy and paste client answers, which hampers business operations.
  • Management Requirements: The system requires proper management to ensure smooth operation. If not managed correctly, it can become less straightforward for users.

Features

Key features

Appointment Scheduling
Easily schedule appointments and manage bookings.
Payments and Invoicing
Accept payments and send invoices to clients.
Client Management
Track customer information and preferences.
Marketing and Promotions
Send automated reminders and promotional emails.
Team Management
Manage staff schedules and permissions.

Additional features

Appointment Scheduling
Easily schedule appointments and manage bookings.
Payments and Invoicing
Accept payments and send invoices to clients.
Client Management
Track customer information and preferences.
Marketing and Promotions
Send automated reminders and promotional emails.
Team Management
Manage staff schedules and permissions.
Marketing and Promotions
Send automated email and SMS reminders.
Team Management
Manage staff schedules and permissions.
Customization
Customize your booking page and branding.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Monthly plans

Solo Account

USD 15

Countries & Languages

Global
Countries served
16
Interface languages
1
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianPortugueseChineseJapaneseDutchRussianTurkishKoreanArabicPolishSwedishNorwegian.

Billing currencies

🇺🇸USD

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