GoFlash CRM Loyalty logo

GoFlash CRM Loyalty

by B2U Sistemas · Since 2006
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ActiveAvailable globallyCloud
Quick facts
VendorB2U Sistemas
Year launched2006
StatusActive
LocationEscritório Rua Robert Bosch 544, CJ 52 5o. Andar, São Paulo, São Paulo 01141-010, BR
Countries servedGlobal
Languages25
Integrations1+
Free tier
Free trial
Contact salesYES

About GoFlash CRM Loyalty

GoFlash CRM Loyalty is a CRM software from B2U Sistemas that focuses on improving business sales. It combines retail POS CRM, wholesale B2B features, and mobility integration so users can manage customer relationships effectively. The GoFlash platform is designed to strengthen brand connection with customers and improve sales processes through information strategies. Users can take advantage of the GoFlash POS application for flexible and integrated solutions. Key capabilities: retail POS CRM wholesale AFV B2B mobile functionality integration support customer engagement tools Best for: businesses that need a comprehensive CRM solution for improving customer loyalty and facilitating sales growth.

GoFlash CRM Loyalty by B2U Sistemas is a dynamic customer loyalty management software designed to help businesses of various sizes retain and engage customers effectively. Developed by B2U Sistemas, a company known for its innovations in CRM solutions, GoFlash CRM Loyalty is specifically geared toward building long-term relationships through customized loyalty programs. Its primary purpose is to empower brands with the tools to understand customer behavior, implement strategic campaigns, and reward loyal clientele, ultimately boosting retention rates and increasing lifetime customer value. Key features include personalized promotions, real-time analytics, multichannel campaign management, and flexible points/rewards systems. Functionality is where GoFlash CRM Loyalty truly stands out. It allows businesses to create tailored loyalty programs based on customer preferences, behavior, and transaction history. Users can assign reward points, discounts, coupons, and access levels to segmented customer groups. The platform also offers predictive analytics, helping businesses anticipate churn and create proactive retention campaigns. One particularly innovative feature is its gamification engine, which allows businesses to introduce interactive reward systems—such as challenges, badges, or levels—into the loyalty structure.

Pros & Cons

What users like
  • +Connects products, services, and customers, simplifying sales and management.
  • +Designed to act as a powerful sales engine, aiming to boost revenue.
  • +Offers robust CRM features for better customer relationship and retention.
  • +Compatible with various devices (terminals, tablets, smartphones) for flexible use.
  • +Described as simple, updated, effective, and easy to implement.
What users flag
  • The text does not provide any details on the cost, which can be a barrier for potential clients.
  • Lacks in-depth technical specifications or integration capabilities with other systems, which might be important for businesses with complex IT infrastructures.
  • While adaptable, the primary focus seems to be on retail, potentially limiting its perceived suitability for other business models.
  • While support hours are provided, there's no guarantee or metric for how quickly issues are resolved.

Features

Key features

Integration Platform
Serves as a single platform that integrates products, services, and customers, streamlining sales processes.
Sales Engine (GoFlash)
Designed to enhance sales, offering a simple, updated, effective, and easy-to-implement solution.
Customer Relationship Management (GoFlash CRM Fidelidade)
Goes beyond a simple sales terminal, acting as a comprehensive platform for customer relationship and loyalty management, enabling direct interaction and understanding of customer behavior.
Point of Sale (GoFlash POS)
Provides mobility, flexibility, and integration, functioning as a modern and agile tool for sales and customer relationship management.
Adaptability
The GoFlash solution is adaptable for use across various devices including terminals, tablets, and smartphones, ensuring versatility in deployment.
Business Insight
Facilitates understanding of business operations by connecting and interacting directly with customers, offering insights into what is happening in the business.

Additional features

GoFlash Sales Engine
The central component of the system, aimed at improving sales performance through its design and functionality.
GoFlash POS (Point of Sale)
An application that brings mobility, flexibility, and integration to the sales process, serving as a modern sales terminal.
GoFlash CRM Fidelidade (Customer Relationship Management)
A tool focused on modern and agile customer relationship and loyalty, allowing direct interaction and deeper understanding of customer behavior.
Adaptability to Devices
The platform can be utilized on various hardware, including traditional terminals, tablets, and smartphones, offering operational flexibility.
Fidelization and Relationship Management
A key aspect of the CRM module, designed to build and maintain strong customer loyalty and relationships in the retail sector.
Business Understanding
The system provides insights into business activities by enabling direct interaction with customers, helping businesses understand market dynamics and customer needs.

Pricing

Free trial
Free version
Request a quote
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Countries & Languages

Global
Countries served
25
Interface languages
10
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianPortugueseDutchRussianChineseJapaneseKoreanArabicTurkishSwedishDanishNorwegianFinnishPolishCzechHungarianGreekThaiIndonesianVietnameseMalay

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇭CHF🇳🇿NZD🇸🇬SGD🇭🇰HKD

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