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Software Status:Active

About GoodLine

GoodLine is a cloud-based phone service from GoodRelations Inc designed to revolutionize traditional business telephony. It provides location-free access, the ability to change fixed store phones into mobile devices, and the option to implement business phones for new ventures without the need for installation. This flexibility supports various use cases, making it suitable for both small offices and retail locations. GoodLine also allows for system integration, improving overall functionality for users. Key capabilities: location-free access mobile device integration new business implementation minimal setup required system integration support Best for: businesses that need a cost-effective and versatile telephony solution.

GoodLine Details

Vendor
GoodRelations Inc
Year Launched
2014
Location
1 Chome-9-10 Kyomachibori Nishi Ward, Osaka, 550-0003 Japan
Deployment
cloud
Training Options
documentation
Countries Served
All Countries
Languages
Japanese
Users
Japanese cloud-based business phone service for sales and customer support agents to maintain private conversations within branches.
Industries Served
Healthcare, Education, Finance, Retail
Tags
Cloud PBX Software, GoodLine

GoodLine's In-App Market Place

Does GoodLine have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), JPY (¥), AUD (A$), CAD (C$), CHF (Fr), CNY (¥), SEK (kr), NZD (NZ$).

Pros & Cons

  • 1. Rapid Deployment and Installation: The cloud-based nature of the service eliminates the need for physical hardware and telephone lines, enabling quick setup and implementation, potentially within a couple of days. This is a significant advantage for businesses that need a solution quickly.
  • 2. Flexible and Location-Independent Communication: Users can make and receive calls from anywhere with an internet connection using their company number, supporting diverse work arrangements like telecommuting, remote offices, and mobile workforces.
  • 3. Simplified Management via Web Interface: The web-based management console allows administrators to easily configure and manage the system, including call routing, announcements, and other settings, without requiring specialized technical expertise. This empowers businesses to control their communication systems directly.
  • 4. Comprehensive Feature Set with No Extra Costs: GoodSeries emphasizes that its platform includes a wide range of standard features without requiring additional purchases or options. This can translate to cost savings and a more streamlined experience compared to solutions with à la carte pricing.
  • 5. System Integration Capabilities: The ability to integrate with existing CRM, chat, and email systems is a major plus, as it facilitates seamless workflows and centralizes information management, improving overall business efficiency.
  • 1. Dependence on Internet Connectivity: As a cloud-based service, GoodSeries relies entirely on the user's internet connection. Any internet outages or instability will directly impact the phone service, which can be disruptive for businesses.
  • 2. Lack of Detailed Feature Descriptions: While the text mentions a wide range of features, it lacks detailed explanations of each feature's capabilities. This makes it challenging to evaluate the suitability of the software for specific business needs.
  • 3. Potential Vendor Lock-in: While the text mentions no restrictions on contract periods, the long-term use of a cloud-based solution can create a degree of vendor lock-in, making it potentially more complex to switch providers in the future.
  • 4. Limited Customer Testimonials or Reviews: The text focuses on the features and benefits but lacks customer testimonials or independent reviews. This makes it harder to gauge real-world user experiences and satisfaction with the software.

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