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Software Status:Active

About GoTo Resolve

GoTo Resolve is a unified management software from GoTo that provides IT management solutions for growing organizations. It combines GoToMyPC, Join LogMeIn's Partner Network, LogMeIn Pro, LogMeIn Central, and GoToAssist so IT teams can manage their infrastructure efficiently. This software offers tools for remote access, centralized administration, and support services, making it suitable for businesses seeking to consolidate IT functions. GoTo Resolve helps organizations stay on top of their IT landscape by simplifying management tasks and enabling effective collaboration. Key capabilities: GoToMyPC LogMeIn Pro LogMeIn Central Join LogMeIn's Partner Network GoToAssist Best for: IT professionals that need comprehensive management for their growing IT needs.

GoTo Resolve Details

Vendor
GoTo
Year Launched
2003
Location
333 Summer St, Boston, Massachusetts 02210, US
Deployment
cloud, on premise, windows, linux
Training Options
demo, account manager, community
Countries Served
All Countries.
Languages
English, Deutsch, Español, Français, Italiano, Nederlands, Português
Users
IT Administrators, Help Desk Technicians, Cybersecurity Analysts, Network Engineers, IT Managers, Service Desk Managers, IT Support Specialists, System Administrators, IT Technicians, IT Security Specialists, Mobile Device Managers, Remote Support Technicians, Remote Monitoring Technicians.
Industries Served
1. Managed Service Providers, 2. IT Managers, 3. Healthcare, 4. Legal, 5. Education, 6. Professional Services, 7. Automotive
Tags
AntiVirus, Complaint Management, Cybersecurity, Help Desk, IT Service, ITSM, IT Management, Issue Tracking, IT Asset Management, Live Chat, Mobile Device Management, Remote Desktop, Remote Monitoring and Management, Remote Support, Remote Work

GoTo Resolve's In-App Market Place

Does GoTo Resolve have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($)

Pros & Cons

  • 1. Essential for customer support: Provides on-demand support for customers.
  • 2. Remote access and control: Allows remote access to computers and servers.
  • 3. IT resource management: Offers tools to manage company IT resources.
  • 4. Real-time information: Provides insights into computer status and usage.
  • 1. Update and uninstall issues: Difficulties with updating or uninstalling previous versions.
  • 2. Resource-intensive: Can slow down older machines during remote support sessions.
  • 3. Client stability: Client crashes can be problematic for users.
  • 4. Sensitivity to user changes: Can crash when users make changes to their systems.

GoTo Resolve's Support Options

Email Address

security@goto.com

Chatbot

Available

GoTo Resolve's Alternatives