About PC-Duo
PC-Duo is an enterprise-grade remote support solution developed by Vector Networks, designed specifically for organizations operating in security-sensitive and mission-critical environments.
PC-Duo Details
Vendor
Vector Networks
Year Launched
N/A
Location
541 10th Street NW, Unit 123, Atlanta, GA 30318, USA
Deployment
on premise, windows, web browser
Training Options
demo, account manager, community
Countries Served
All Countries.
Languages
English, French
Users
Security Teams, Enterprise IT Teams, Managed Service Providers, Help Desk Teams, IT Administrators
Industries Served
Education, Legal, Financial Services, Enterprise Organizations, IT Services, Government, Public Sector, Healthcare
Tags
ITSM, Load Balancing, Remote Support, Vector Networks, Security Compliance, Enterprise Software, IT Management, Remote Desktop
PC-Duo's In-App Market Place
Does PC-Duo have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Free trial
Free version
Request a quote
Promo Offer
Accepted Payment Currencies
Usd ($), Eur (€), Gbp (£)
Pros & Cons
- Multi-platform access via browser and Windows improves flexibility for IT teams
- Always-on remote access ensures continuous monitoring and support availability
- Session recording ensures compliance and detailed audit trails for organizations
- Centralized gateway simplifies management without complex firewall configurations
- Provides strong AES 256-bit encryption ensuring high-level data security in sessions
- User experience may require training for optimal use of advanced features
- Limited brand recognition compared to larger remote support software vendors
- Setup and configuration may be complex for smaller teams without IT expertise
- Interface design may feel outdated compared to modern remote support tools
- Lacks built-in collaboration tools like chat or video during support sessions
PC-Duo's Support Options
Email Address
support@vector-networks.comContact
800-330-5035