RSUPPORT logo

RSUPPORT

by RSUPPORT · Since 2001
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DiscontinuedCloud
Quick facts
VendorRSUPPORT
Year launched2001
StatusDiscontinued
Location12, Godeokbizvalley-ro 2ga-gil, Gangdong-gu, Seoul, 05203, Republic of Korea
Countries servedN/A
Languages4
IntegrationsN/A
Free tierNO
Free trialYES
Contact salesYES

About RSUPPORT

RSUPPORT provides a suite of remote solutions for businesses, including remote access and control (RemoteView), remote support (RemoteCall), and video conferencing (RemoteMeeting).

RSUPPORT is a global provider of cloud-based remote solutions, offering a portfolio of products designed for remote work, IT support, and collaboration. Their main offerings include RemoteView for remote access and control, RemoteCall for on-demand remote support, and RemoteMeeting for video conferencing. The company emphasizes security, holding ISO certifications, and operates a global infrastructure to ensure reliable service. While the product 'liteCam' appears to be discontinued as its website is defunct and it is no longer listed among RSUPPORT's current products, the parent company actively develops and markets its core suite of remote access and support tools. These tools are aimed at businesses of all sizes, from individual users to large enterprises, to improve productivity and manage distributed IT resources effectively. Support is available via email and phone, with documentation available for their active products.

Pros & Cons

Pros
  • Offers a comprehensive suite of remote access, support, and meeting tools.
  • Holds international security certifications (ISO/IEC 27001 & 27017).
  • Provides solutions for various platforms including PC, Android, and iOS.
  • Established company with a strong market share in Asia.
Cons
  • The specific product 'liteCam' appears to be discontinued and is no longer supported.
  • Pricing information is not available on the main company website, requiring sales contact.
  • Focus is on enterprise remote solutions, not consumer-grade screen recording.

Features

Key features

Remote Control & Access

Securely access and control PCs and mobile devices from anywhere using RemoteView.

Remote Support

Provide on-demand technical support to customers and employees with RemoteCall, including screen sharing and control.

Video Conferencing

Host online meetings with features like screen sharing, document sharing, and AI-powered meeting minutes with RemoteMeeting.

Multi-Platform Support

Access and control devices across various operating systems including PC, Android, and iOS.

Secure Connections

Products utilize secure protocols and have achieved ISO/IEC 27001 and 27017 certifications for information security.

Additional features

Bulk User Management

Register thousands of employees at once for enterprise-level deployment.

User Permission Settings

Enable or disable control functions for specific users or devices.

Remote Attendance System

Track user activity and work history for remote work management.

Live Consultation

Use smartphone cameras for visual support and troubleshooting with RemoteCall.

AI Meeting Minutes

Automatically generate transcripts and summaries of video conferences with Airepoto, integrated with RemoteMeeting.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Countries served
4
Interface languages
Billing currencies

Interface languages

EnglishKoreanJapaneseChinese

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