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Grypp

by Grypp Corp · Since 2017
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ActiveAvailable globallyCloudOn-premise
Quick facts
VendorGrypp Corp
Year launched2017
StatusActive
LocationOrlando, Florida
Countries servedGlobal
Languages11
Integrations1+
Free tierN/A
Free trialN/A
Contact salesYES

About Grypp

Grypp is a communication software from Grypp Corp that supports team collaboration. It combines messaging, video conferencing, and file sharing so teams can work together efficiently. Grypp provides tools that allow for real-time communication and project management, facilitating better coordination among members. The software enables users to create channels for specific projects, manage tasks, and share documents easily. Key capabilities: messaging video conferencing file sharing task management channel creation Best for: remote teams and organizations that need a comprehensive solution for internal communication.

Grypp, developed by Grypp Corp, is a groundbreaking platform in the sales enablement software category that merges voice communication with interactive visuals to transform customer engagement. Designed to empower agents and elevate the customer experience, Grypp facilitates immersive and collaborative interactions that enhance sales conversions and customer satisfaction. With its unique shared visual experience, the platform creates an environment where agents and customers can interact seamlessly, making it possible to reduce misunderstandings, increase clarity, and accelerate decision-making. Grypp’s primary goal is to move beyond traditional phone calls and static screen sharing, offering a dynamic, real-time collaborative workspace tailored for sales-driven processes. A notable highlight of Grypp is its emphasis on ease of use. The platform boasts an exceptionally fast setup time of just 1 minute and 46 seconds, signaling its user-friendly design. This ease of adoption ensures that businesses can quickly integrate the software into their workflows without the need for complex technical expertise. The intuitive interface is enhanced by its “mirrored journeys” feature, which allows both the agent and customer to see the same screen.

Pros & Cons

Pros
  • Combines voice, visuals, and interaction for immersive customer engagement.
  • Empowers agents with guided, multi-sensory experiences that improve results.
  • Offers features like document sharing, signature capture, product comparison, and integrated payments.
  • Easy adoption process, with setup taking less than 2 minutes.
  • Enhances sales performance with features like assisted basket builds and secure checkout.
  • Requires minimal API integration, delivering measurable ROI (e.g., 20% sales increase).
  • Supports faster resolutions and greater customer satisfaction.
Cons
  • Limited details on pricing or tiered plans.
  • May require training for agents to maximize feature usage.
  • Heavy reliance on visual and interactive technology may not suit all industries.
  • Specific performance metrics, like system uptime or integration limitations, are not provided.

Features

Key features

Shared Visual Experience

Combines voice with interactive visuals, enabling agents and customers to see and interact with the same content.

Enhanced Customer Engagement

Facilitates guided sales, upselling, onboarding, contract agreements, tech support, product configuration, demonstrations, and data capture.

Improved Agent Empowerment

Provides agents with tools to deliver faster results with greater clarity and encourages sales conversion.

Real-Time Collaboration

Enables live document sharing, signature capture, mirrored journeys, video-in-video, live drawing and note-taking.

Branded Experience

Offers customizable branding options.

Simplified Processes

Streamlines complex tasks like product comparisons, guided selections, assisted basket building, and secure checkouts.

Integrated Payments

Enables payment processing within the shared visual experience.

Full Audit Trail

Maintains a record of all interactions for compliance and analysis.

Additional features

Shared Visual Experience

The core offering, combining voice communication with interactive visuals.

Guided Sale

Visually guides customers through the sales process.

Upselling

Enables agents to visually showcase upsell opportunities.

Onboarding

Provides visual guidance for new customer onboarding.

Contract Agreement

Facilitates visual review and signing of contracts.

Tech Support

Enables visual troubleshooting and remote assistance.

Product Configuration

Allows customers to visually configure products with agent assistance.

Demonstrations

Enables interactive product demonstrations.

Data Capture

Facilitates efficient collection of customer data.

Document Share

Enables sharing of documents between agents and customers.

Signature Capture

Allows customers to electronically sign documents.

Mirrored Journey

Ensures both agent and customer see the same screen and information.

Video-in-Video

Enables simultaneous video feeds of the agent and customer (if desired).

Live Draw and Note

Allows agents to draw on the screen and take notes during the interaction.

Product Compare

Enables visual comparison of different products.

Guided Selection

Assists customers in choosing the right products or services.

Assisted Basket Build

Helps customers add items to their shopping cart.

Secure Checkout

Facilitates secure payment processing.

Integrated Payments

Processes payments directly within the Grypp interface.

Confirm

Allows for visual confirmation of choices and selections.

Share

Enables sharing of information and content.

Show

Visually demonstrates products and processes.

Choose

Helps customers make informed choices.

Assist

Provides real-time assistance and guidance.

Upload

Allows for uploading of documents or images.

Highlight

Enables highlighting of specific areas on the screen.

Engage

Facilitates interactive engagement between agents and customers.

Branded Experience

Customizable branding options.

Full Audit Trail

Maintains a record of all interactions.

Easy adoption (claimed setup time of 1 minute 46 seconds).
Focus on improving customer experience, agent empowerment, and ROI.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
11
Interface languages
10
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianPortugueseDutchRussianChineseJapaneseKorean

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇨🇦CAD🇦🇺AUD🇯🇵JPY🇨🇳CNY🇮🇳INR🇷🇺RUB🇧🇷BRL

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