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Guest Experience Score

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Software Status:Active

About Guest Experience Score

Guest use Score is a software platform from ROLLER that is designed for managing attractions. It provides ticketing solutions, point of sale (POS) management, and multi-venue management so that operators can efficiently run their businesses. The platform supports online ticket booking, enabling guests to purchase tickets in advance, while facilitating on-site transactions through a reliable POS system. Additionally, it allows operators to manage multiple venues from a single dashboard, ensuring comprehensive oversight and control. ROLLER is trusted by over 3,000 venues worldwide, helping to improve guest experiences and operational efficiency. Key capabilities: ticketing solutions POS management multi-venue oversight online ticket booking customer support Best for: attraction operators that need to manage ticket sales and guest experiences effectively.

Guest Experience Score Details

Vendor
ROLLER Software
Year Launched
2010
Location
1401 E 6th St Austin, Texas 78702, US
Deployment
cloud
Training Options
demo, account manager, community
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Portuguese, Dutch, Chinese.
Users
Venue Managers, Operations Managers, Marketing Managers, Guest Service Staff, Event Planners
Industries Served
Trampoline Parks, Playcenters, Wake Parks, Roller Skating, Entertainment Centers, Museums, Zoos & Aquariums, Rock Climbing
Tags
Venue Management, Ticketing, Self-Serve Kiosks, Guest Engagement, Multi-Location, Event Booking, Revenue Optimization.

Guest Experience Score's In-App Market Place

Does Guest Experience Score have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

NA

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), CAD (C$), AUD (A$), JPY (¥), CNY (¥), INR (₹), HKD (HK$), SGD (S$), CHF (CHF), SEK (kr), NOK (kr), DKK (kr), KRW (₩), RUB (₽), BRL (R$), MXN (Mex$)

Pros & Cons

  • All-in-one platform reduces need for multiple tools
  • Cloud-based, accessible anywhere
  • Enhances guest experience with self-service options
  • Supports multi-venue operations effectively
  • Proven track record with 2,000+ venues
  • Pricing details are not publicly listed
  • Possible learning curve for new users
  • Reliance on stable internet connections
  • May have integration costs for third-party tools
  • Limited offline functionality

Guest Experience Score's Support Options

Guest Experience Score's Alternatives