About Guest Manager Property Management
Guest Manager Property Management is an event management software from Guest Manager that facilitates guest registration and check-in processes. It includes features such as ticket scanning, a CRM database, online ticketing and registration, and on-demand name badge printing, so event organizers can efficiently manage attendee flow and improve the guest use. The software supports renting ticket scanners, works offline, and allows unlimited devices for greater flexibility. Additionally, users can design and distribute their own event tickets. Key capabilities: guest check-in ticket scanning CRM database online ticketing name badge printing Best for: event organizers that need to manage registrations and check-in efficiently.
Guest Manager Property Management (also known as Guest Manager Professional) is a traditional property management system developed by RoseStreet Systems, a South African vendor established in 1999. The software is designed primarily for hospitality businesses such as hotels, lodges, guesthouses, and B&Bs across Southern Africa, offering core reservation and guest operations in a simple Windows‑based environment. Its strength lies in providing basic yet comprehensive PMS functionality — from booking management and guest check‑ins to financial and operational reporting — and the ability to interface with external POS and telephone systems. The inclusion of tools like yield management (Rate Wizard) and audit trails gives managers clearer insights into performance. However, compared to modern cloud‑native hospitality platforms, Guest Manager may feel dated, particularly given its Windows‑centric deployment and lack of publicly available online support resources, pricing transparency, mobile/web app presence, or in‑app marketplace. These limitations may affect scalability and remote access for some users. Nonetheless, for businesses seeking straightforward, locally‑tailored PMS software with solid reporting and integration to basic systems, it remains a viable option.
Pros & Cons
- +Software provides an intuitive interface making it simple for staff to manage bookings effectively
- +Integrated POS system ensures seamless financial transactions and accurate reporting in real-time
- +Yield management tool optimizes room rates to maximize revenue during high and low occupancy
- +Audit trails enhance accountability and help managers identify issues or irregularities quickly
- +Email and fax communication features streamline confirmations reducing manual paperwork
- −Software lacks mobile applications limiting on-the-go management and access for remote staff
- −Being Windows-based restricts flexibility and prevents cloud-native remote access functionality
- −Reporting tools, while functional, may lack advanced analytics found in modern cloud PMS platforms
- −User interface may feel dated compared to modern web-based property management systems
Features
Key features
- Reservation Management
- Enables creation, amendment, and cancellation of bookings efficiently across all properties
- Guest Check-in and Check-out
- Handles guest arrival, departure, and posting charges in real-time for accuracy
- Operational Reporting
- Provides detailed financial and operational reports for management oversight
- POS and Telephone Integration
- Interfaces with POS systems and telephone management for streamlined operations
- Yield Management (Rate Wizard)
- Optimizes room rates based on occupancy and demand trends
- Audit Trail Reporting
- Maintains comprehensive logs of system activity for accountability and analysis
- Email and Fax Communication
- Allows sending of booking confirmations and updates directly via email or fax
Additional features
- Reservation Management
- Allows users to create, modify, and cancel guest bookings accurately
- Guest Check-in and Check-out
- Supports managing guest arrivals, departures, and account postings seamlessly
- Operational and Financial Reporting
- Generates comprehensive reports for business performance analysis
- POS System Integration
- Connects with external POS systems to consolidate financial transactions
- Telephone Management Integration
- Interfaces with property telephone systems for call tracking and billing
- Web-based Booking Interface
- Connects with online booking systems to manage reservations from multiple channels
- Yield Management (Rate Wizard)
- Adjusts room rates dynamically based on market and occupancy conditions
- Audit Trail Reporting
- Tracks all user activity and system changes for accountability and auditing purposes
- Email and Fax Communication
- Sends confirmations and information directly to guests via email or fax
- Historical Data Analysis
- Stores and analyzes historical guest and property data for better decision making
Pricing
Countries & Languages
Available in
Interface languages
Billing currencies
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About Guest Manager Property Management
Guest Manager Property Management is an event management software from Guest Manager that facilitates guest registration and check-in processes. It includes features such as ticket scanning, a CRM database, online ticketing and registration, and on-demand name badge printing, so event organizers can efficiently manage attendee flow and improve the guest use. The software supports renting ticket scanners, works offline, and allows unlimited devices for greater flexibility. Additionally, users can design and distribute their own event tickets. Key capabilities: guest check-in ticket scanning CRM database online ticketing name badge printing Best for: event organizers that need to manage registrations and check-in efficiently.
Guest Manager Property Management Details
Guest Manager Property Management's In-App Market Place
Does Guest Manager Property Management have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Accepted Payment Currencies
ZAR(R), MZN(MT), AOA(Kz), SZL(L), LSL(L), ZWL($)
Pros & Cons
- Software provides an intuitive interface making it simple for staff to manage bookings effectively
- Integrated POS system ensures seamless financial transactions and accurate reporting in real-time
- Yield management tool optimizes room rates to maximize revenue during high and low occupancy
- Audit trails enhance accountability and help managers identify issues or irregularities quickly
- Email and fax communication features streamline confirmations reducing manual paperwork
- Software lacks mobile applications limiting on-the-go management and access for remote staff
- Being Windows-based restricts flexibility and prevents cloud-native remote access functionality
- Reporting tools, while functional, may lack advanced analytics found in modern cloud PMS platforms
- User interface may feel dated compared to modern web-based property management systems
Guest Manager Property Management's Support Options
Email Address
support@guestmanager.comContact
1-800-555-1234Documentation
https://docs.guestmanager.comCommunity Forums
https://community.guestmanager.comGuest Manager Property Management's Alternatives
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