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Software Status:Active

About Guest-Note

Guest-Note is a feedback management platform from Sinclair Customer Metrics that helps businesses collect and analyze customer insights. It provides customizable surveys, real-time feedback collection, and analytical reporting so organizations can understand customer experiences. The platform is designed for simplicity, allowing users to set up surveys quickly and access actionable data easily. Guest-Note also assists in improving service quality by identifying areas needing attention while fostering customer loyalty through feedback engagement. Key capabilities: feedback collection survey customization analytical reporting data visualization real-time insights Best for: businesses that need to gather and analyze customer feedback effectively.

Guest-Note Details

Vendor
Sinclair Customer Metrics
Year Launched
2016
Location
8610 Broadway St Suite 420 San Antonio, Texas 78217, US
Deployment
cloud
Training Options
documentation, videos, live online
Countries Served
All Countries.
Languages
English, Spanish, French, German, Italian, Portuguese, Dutch, Russian, Chinese, Japanese, Korean
Users
Customer Service Managers, Customer Experience Teams, Quality Assurance Professionals, Feedback and Reviews Managers, IT Administrators, Marketing Teams, Sales Support Teams
Industries Served
Retail, Hospitality, Healthcare, Financial Services, Education, Telecommunications, Service Providers
Tags
Customer Feedback, Customer Experience, AI, Machine Learning, Feedback Management, Customer Satisfaction, Multichannel Communication, Feedback Routing

Guest-Note's In-App Market Place

Does Guest-Note have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

NA

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CHF (CHF), SGD (S$), HKD (HK$), NZD (NZ$), SEK (SEK), DKK (DKK), NOK (NOK), KRW (₩), CNY (¥), INR (₹)

Pros & Cons

  • Easy onboarding and setup
  • AI-driven automation enhances response speed
  • Consolidated dashboard streamlines feedback management
  • Multi-channel support captures all customer inputs
  • Limited customization options mentioned
  • No mobile app details provided
  • Advanced features may require training
  • Depends on internet connectivity for cloud implementation

Guest-Note's Support Options

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