About GuestJoy
GuestJoy is a guest engagement platform from GuestJoy that supports hotel communication and improves guest use. It combines channel management distribution to 450+ OTAs, a booking engine for direct bookings, and metasearch capabilities to appear on top metasearch sites so hotels can maximize visibility and revenue. The platform is simple to set up and easy to use, making it accessible for various hotel operations. Additionally, it connects to corporate travel programs through GDS integration and offers a centralized solution to manage multiple channels. Key capabilities: Channel Manager Distribution to 450+ OTAs Booking Engine for direct bookings Metasearch integration GDS connections Channel management Best for: hoteliers that need to improve guest communication and increase bookings.
GuestJoy Details
GuestJoy's In-App Market Place
Does GuestJoy have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
10
Mini Apps
1. GuestJoy - Magic Pill:
An intelligent upselling tool that helps hospitality properties increase revenue by recommending personalized add-on services to guests based on their preferences and booking history.
2. GuestJoy - Mobile Concierge:
A convenient mobile app for guests to easily access information about the property
make requests for services
and communicate with the staff for a seamless guest experience.
3. GuestJoy - Review Booster:
A tool that helps hospitality properties collect and manage guest reviews
increase their online reputation
and gain valuable insights to improve their services and offerings.
Pricing Options
Accepted Payment Currencies
Usd ($), Eur (€), Gbp (£), Aud (A$), Chf (Fr), Cny (¥), Jpy (¥), Cad (C$), Rub (₽), Ils (₪), Thb (฿), Sgd (S$), Hkd (Hk$), Nzd (Nz$)
Pros & Cons
- Increases guest satisfaction by offering personalized experiences and services
- Streamlines communication between guests and staff, improving efficiency
- Increases revenue through upselling of additional services and amenities
- Provides analytics and insights to help improve guest experience and retention
- Integrates with existing property management systems for seamless operation.
- Limited customization options for personalized guest experiences
- Some users have reported difficulties in integrating GuestJoy with existing property management systems
- Occasional glitches or bugs that can disrupt workflow and cause frustration
- Steeper learning curve for less tech-savvy staff members
- Limited customer support options for troubleshooting issues.
GuestJoy's Support Options
Email Address
support@guestjoy.comDocumentation
https://help.guestjoy.com/