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Software Status:Active

About GuestTouch

GuestTouch is a guest messaging and reputation platform from GuestTouch designed for hotels to manage and improve guest experiences. It combines authentic guest relationship-building, unique use creation without franchise restrictions, and direct booking facilitation to help hotels compete with larger chains. The platform supports comprehensive review responses and lets properties stand out with personalized touches. GuestTouch is trusted by properties of all sizes globally and offers a refreshingly simple approach for modern hoteliers. Key capabilities: guest messaging reputation management review response direct booking support personalized guest experiences Best for: hotel managers and owners that need to improve guest engagement and manage online reputation effectively.

GuestTouch Details

Vendor
GuestTouch
Year Launched
2016
Location
548 Market St, Suite 24224, San Francisco, California 94104
Deployment
cloud
Training Options
documentation, videos, live online
Countries Served
All Countries
Languages
English
Users
GuestTouch software typically caters to Hotel Managers, Marketing Managers, Customer Service Representatives, and General Managers.
Industries Served
Healthcare, Hospitality, Retail, Education, Travel & Tourism, Real Estate, Automotive, Finance, Entertainment
Tags
Hotel Reputation, Hotel Reviews, Guest Messaging, Hotel Texting, Review Responses, Hotel ADA Website, Hotel Feedback, Review collection, Data Driven Hotel Marketing, and Hotel AI

GuestTouch's In-App Market Place

Does GuestTouch have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

0

Mini Apps

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($)

Pros & Cons

  • Comprehensive guest engagement across multiple channels.
  • Automated review collection and management.
  • Customizable concierge pages to enhance guest experience.
  • Seamless integration with PMS and digital key systems.
  • Multilingual support catering to a global audience.
  • May require training for staff to fully utilize all features.
  • Some integrations may require additional setup or customization.

GuestTouch's Support Options

Email Address

team@guesttouch.com

GuestTouch's Alternatives