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About GUIDEcx

GUIDEcx is a customer onboarding software from GUIDEcx that aims to simplify customer success. It provides customer onboarding, forecasts implementations, and keeps customers on track so users can prevent churn and reduce time to value (TTV). This platform is trusted for 500,000 projects, showcasing its effectiveness in driving customer engagement and success. GUIDEcx focuses on intuitive interactions with customers, ensuring lasting relationships and satisfaction. Key capabilities: customer onboarding implementation forecasting customer tracking churn prevention TTV reduction Best for: customer success teams that need effective onboarding solutions to improve customer retention and satisfaction.

GUIDEcx Details

Vendor
GUIDEcx
Year Launched
2017
Location
3451 Triumph Blvd Suite 400, Lehi, UT 8404
Deployment
cloud, ios, android
Training Options
documentation, videos, live online
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Portuguese, Dutch, Russian, Chinese, Japanese, Korean
Users
Client Onboarding Specialist, Customer Success Manager, Customer Engagement Coordinator, Customer Experience Analyst, Digital Adoption Specialist, Onboarding Team Lead, Project Manager
Industries Served
Healthcare, Education, Finance, Retail
Tags
Project Management

GUIDEcx's In-App Market Place

Does GUIDEcx have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CNY (¥), CHF (CHF), SEK (kr), NZD (NZ$), INR (₹), BRL (R$), SGD (S$), HKD (HK$), KRW (₩), PLN (zł), PHP (₱), MXN (Mex$), ZAR (R), RUB (₽), TRY (₺).

Pros & Cons

  • Offering List, Gantt, and Board views provides flexibility for different project management
  • Features like Task Groups, Participant Tasks can improving team accountability and efficiency.
  • Tags and Filters enable users to customize how they organize and locate projects and tasks
  • The mobile app allows for on-the-go project and task management
  • Migrating existing project data could also be a challenge.
  • Users will likely need time to learn how to use all of GUIDEcx's features effectively
  • The success of GUIDEcx depends on users actually using it.

GUIDEcx's Support Options

Email Address

sales@guidecx.com

Chatbot

Available

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