Guidethrough logo

Guidethrough

by Guidethrough · Since 2017
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ActiveAvailable globallyCloud
Quick facts
VendorGuidethrough
Year launched2017
StatusActive
Location105 Pitt St, Sydney, New South Wales 2000, AU
Countries servedGlobal
Languages1
Integrations
Free tier
Free trialYES
Contact sales

About Guidethrough

Guidethrough is an enterprise platform from Guidethrough that provides user guidance and collaboration solutions. It includes features such as video explainers, support resources, and access to a help center to assist users effectively. This enables organizations to improve user onboarding and training processes. With tools for interactive guides and a reliable FAQ section, Guidethrough ensures users have the necessary support at their fingertips. Key capabilities: Video Explainers FAQ Section Privacy Policy Terms of Service Support Help Center Best for: enterprises that need effective user guidance and support for onboarding.

Guidethrough by Guidethrough is a powerful Digital Adoption Platform designed to assist users in navigating complex software applications with ease and efficiency. Standout features of Guidethrough include its AI-powered guidance, interactive walkthroughs, and real-time analytics. The user interface of Guidethrough is intuitive and user-friendly, with a clean design that enhances usability. Users can easily create customized walkthroughs that provide step-by-step instructions and helpful tips. The platform also offers unique design elements such as interactive hotspots and tooltips, making it easier for users to understand and follow instructions. What sets Guidethrough apart from its competitors are its core functionalities, such as the ability to create interactive user guides that adapt to individual user needs. The AI technology built into Guidethrough enables the software to analyze user behavior and provide personalized guidance in real-time. This level of customization and adaptability is a major advantage for users seeking a more personalized and efficient digital adoption experience. In terms of performance, Guidethrough excels in speed, efficiency, and reliability.

Pros & Cons

What users like
  • +Real-time in‑app guidance improves onboarding
  • +No-code creation for internal teams
  • +Browser-extension overlay avoids deep system integration
  • +Excellent for digital transformation projects
What users flag
  • No visible app marketplace or ecosystem
  • Support limited to email tickets
  • No clear multi-language support detailed

Features

Key features

Live In‑App Guidance
Contextual step-by-step help embedded directly into web applications.
Workflow‑Embedded Training
Learns within active workflows ("in the flow of work").
Screen‑Level Interactive Tours
Step‑through tasks live in enterprise software.

Additional features

Digital Change & Transformation Support
Helps users transition to new systems/processes.
Self‑Service Authoring
Users can create guide sessions without special training.
Browser Extension
Adds guidance capability on top of existing web applications.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
1
Interface languages
39
Billing currencies

Interface languages

English

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇯🇵JPY🇦🇺AUD🇨🇦CAD🇨🇭CHF🇨🇳CNY🇭🇰HKD🇳🇿NZD🇷🇺RUB🇰🇷KRW🇸🇪SEK🇿🇦ZAR🇮🇱ILS🇮🇳INR🇹🇷TRY🇸🇬SGD🇳🇴NOK🇲🇽MXN🇹🇭THB🇩🇰DKK🇵🇱PLN🇧🇷BRL🇹🇼TWD🇲🇾MYR🇮🇩IDR🇵🇭PHPCZE🇦🇪AED🇭🇺HUF🇦🇷ARS🇨🇱CLP🇨🇴COPHRK🇸🇦SARBGN🇮🇩IDR🇵🇪PEN

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