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About Guuru

Guuru is a peer-powered e-commerce platform from Guuru that turns the customer community into on-page content that converts. It combines conversations, community, and webinars/events so users can benefit from peer-to-peer advice and high-trust product content. The platform supports initiatives that improve AI visibility and user confidence while also increasing ROI through community-driven insights. Users can access community trends and opinions through blogs, as well as valuable resources like eBooks and whitepapers. Key capabilities: conversations community webinars/events blog eBooks & whitepapers Best for: e-commerce businesses that need to use customer insights for content creation and engagement.

Guuru Details

Vendor
Guuru
Year Launched
2016
Location
Limmatquai 122 8001 Zurich Switzerland
Deployment
cloud
Training Options
documentation, videos, live online, in person
Countries Served
All Countries
Languages
English, German
Users
Customer Support Managers, Community Managers, eCommerce Managers, Content Strategists, Customer Experience Leaders
Industries Served
Retail & eCommerce, Sports & Outdoor, Consumer Electronics, Health & Wellness, Specialty Food & Beverage
Tags
Customer Engagement, Community Support, User-Generated Content, Authentic Support, Product Expertise, Real-Time Support, Community Advocacy, Organic Content, Customer Satisfaction.

Guuru's In-App Market Place

Does Guuru have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

NA

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

CHF (Fr.), EUR (€), USD ($), GBP (£), JPY (¥), AUD (A$), CAD (C$), HKD (HK$), SEK (kr), DKK (kr), NOK (kr), SGD (S$), PLN (zł), CZK (Kč), HUF (Ft), RON (lei), BGN (лв), HRK (kn), RUB (₽), TRY (₺)

Pros & Cons

  • Effective as a "first front support" tool for quickly addressing simple user questions.
  • Somewhat unclear interface.
  • Search function in the partner portal could be improved.

Guuru's Support Options

Guuru's Alternatives