Harlequin CRM for Charities logo

Harlequin CRM for Charities

by Harlequin Software · Since 1986
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Active1+ countriesCloud
Quick facts
VendorHarlequin Software
Year launched1986
StatusActive
LocationHarlequin Software Ltd The Old Vicarage Finches Lane Baydon, Marlborough Wiltshire, SN8 2JJ
Countries served1+
Languages22
IntegrationsN/A
Free tierN/A
Free trialN/A
Contact salesYES

About Harlequin CRM for Charities

Harlequin CRM for Charities is a customer relationship management software from Harlequin Software designed for nonprofit organizations. It combines donor management, event tracking, and fundraising tools so charities can effectively manage their relationships and activities. By using this software, organizations can maintain donor records, track contributions, and facilitate event logistics in one place. Additionally, it supports reporting features to help analyze fundraising performance and improve outreach strategies. Key capabilities: donor management event tracking fundraising tools reporting features integration with other software Best for: nonprofit organizations that need a comprehensive solution for managing donor relationships and fundraising activities.

Harlequin CRM for Charities is a cloud-based, integrated software suite designed specifically for nonprofits and charitable organizations, offering comprehensive CRM, fundraising, and finance management capabilities. The platform enables organizations to streamline operations, centralize donor data, and enhance engagement across departments, from fundraising teams to service delivery. Harlequin CRM Web is fast, intuitive, and accessible, providing a modern interface that simplifies navigation while allowing for complex donor management, campaign tracking, and financial oversight. The system supports GDPR compliance, automated Gift Aid processing, and detailed reporting, giving charities the tools to manage individual and regular giving, campaign appeals, major donor relationships, legacy management, and grants administration efficiently. With modules for events, volunteer management, merchandise, bookings, and design, Harlequin CRM allows nonprofits to coordinate multiple initiatives from a single platform. Its integration capabilities with third-party tools such as JustGiving, Stripe, and Enthuse ensure seamless data flow and process automation, saving valuable time. The software is designed with input from fundraising professionals and client feedback to meet the evolving regulatory and operational needs of the charity sector.

Pros & Cons

Pros
  • Streamlines donor, fundraising, and financial management within a single integrated platform.
  • Intuitive interface reduces staff learning curve and improves overall usability quickly.
  • Integrated modules for events, volunteers, and merchandise enhance operational efficiency.
  • Ensures GDPR compliance while automating Gift Aid processing for accurate reporting.
  • Scalable platform supports nonprofits of various sizes and operational requirements.
Cons
  • Pricing details are not publicly listed, requiring inquiry before accessing costs.
  • May require staff training to fully utilize all platform modules effectively.
  • Limited information is available regarding mobile app functionality for donors.
  • Advanced customization might necessitate technical support for complex design changes

Features

Key features

Intuitive Navigation

Easy-to-use interface enabling fast access to donor and campaign information.

Donor & Beneficiary Profiling

Comprehensive profiles to track giving history, communications, and engagement.

Campaign & Appeals Management

Organize and manage individual or regular giving campaigns efficiently.

Gift Aid Processing

Automated calculation and submission of Gift Aid for UK charities.

Financial Management

Integrated accounting features to manage funds, grants, and donations.

Events Management Module

Full event planning and tracking, including invitations, payments, and costs.

GDPR Consent Tool

Ensures compliance with privacy regulations while managing donor communications.

Additional features

Contact Management

Centralized tracking of donors, volunteers, board members, and stakeholders.

Communication Logging

Record all interactions with donors and supporters for strategic engagement.

Standard Reporting Library

Built-in reports to track donations, campaigns, and finances.

Ad-Hoc Query Builder

Flexible queries for in-depth analysis of donor data.

Promotional Items Management

Track inventory and distribution of promotional materials.

Major Donor & Legacy Management

Monitor high-value supporters and planned giving programs.

Grants & Foundation Management

Track grant applications, approvals, and fund allocation.

Volunteer Management Module

Assign, monitor, and track volunteer tasks and contributions.

Merchandise & Bookings Module

Manage merchandise sales and event bookings efficiently.

Design Module

Customize campaign pages and communications for consistent branding.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

1
Countries served
22
Interface languages
3
Billing currencies

Available in

United Kingdom

Interface languages

EnglishFrenchSpanishGermanDutchItalianPortugueseSwedishDanishNorwegianFinnishChineseJapaneseKoreanRussianArabicGreekTurkishPolishCzechHungarianSlovak

Billing currencies

🇺🇸USD🇬🇧GBP🇪🇺EUR

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