HaystackCRM logo

HaystackCRM

by Xtern Software · Since 2016
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ActiveAvailable globallyCloud
Quick facts
VendorXtern Software
Year launched2016
StatusActive
Location407-F Parkway Avenue, Greensboro, NC, United States, North Carolina
Countries servedGlobal
Languages10
Integrations6+
Free tierN/A
Free trialN/A
Contact salesN/A

About HaystackCRM

HaystackCRM is a customer relationship management software from Xtern Software that helps businesses manage their customer interactions and data effectively. It provides features such as contact management, sales tracking, and reporting tools so organizations can improve their relationship with clients. Additionally, HaystackCRM integrates with existing systems and supports mobile access, allowing users to manage customer information on the go. The software is designed for teams of any size, accommodating growing businesses as they expand. Key capabilities: contact management sales tracking reporting tools integration options mobile access Best for: small to medium-sized businesses that need to efficiently manage customer relationships and sales processes.

HaystackCRM is a thoughtfully designed customer relationship management solution tailored specifically for small businesses and mobile professionals who require flexibility, accessibility, and simplicity in managing customer interactions. Developed by Xtern Software, HaystackCRM embraces a mobile-first philosophy, distinguishing itself from more traditional CRMs by focusing on empowering users who work on the move. The platform’s fundamental purpose is to provide a lightweight yet powerful CRM that users can access seamlessly across all their devices, making it an attractive option for sales representatives, field service providers, and other professionals who operate beyond the confines of a traditional office. A key element of HaystackCRM’s appeal is its user interface, which is designed to be incredibly intuitive and easy to adopt. Branding itself as “the easiest-to-use CRM available,” the platform emphasizes minimal friction in onboarding and everyday use. This simplicity is apparent in the dashboard, which is praised in testimonials for giving users a quick overview of critical information.

Pros & Cons

Pros
  • Module-Based Flexibility – Users can add modules as needed.
  • Functional Free Trial – Offers helpful features without requiring payment.
  • Integration with Other Services – Works well alongside external tools.
  • Ideal for Small Businesses & Startups – Provides an affordable step up from spreadsheets.
  • Multi-Platform Accessibility – Available on iOS, Android, and web.
  • Easy-to-Use Interface – Simple layout, intuitive data entry, and location mapping.
  • Customizable for Nonprofits – Adaptable to unique organizational needs.
  • Affordable Pricing – Suitable for small groups managing costs.
Cons
  • Complex Configuration – Requires expert setup to avoid complications.
  • Customer Support Limitations – Needs better knowledge of CRM features.
  • Unresponsive Issue Resolution – Long wait times for troubleshooting.
  • Contact Upload Challenges – Initial difficulties when importing data.
  • Waiting for Custom Fields – Some desired features are still in development.

Features

Key features

Mobile-First Design

HaystackCRM is specifically designed for mobile professionals, offering a native mobile app that allows full CRM functionality on any device.

"Who's Near Me" Feature

This unique feature leverages location services to help mobile sales professionals identify and connect with nearby contacts, enhancing the efficiency of sales trips.

Easy-to-Use Interface

HaystackCRM is highlighted as being exceptionally easy to use, ensuring a low barrier to entry and quick adoption for small businesses.

Cloud-Based Platform

Being cloud-based, HaystackCRM offers seamless access and synchronization across all devices, ensuring data is available anywhere, anytime.

Contact Management Linked with Sales Pipeline

Integrates contact management with the sales pipeline, allowing users to track deal status, generate quotes, and manage a product catalog.

Export by Tag

Provides the ability to export contact data based on user-defined tags, offering flexible data management and segmentation.

Additional features

CRM for mobile professionals

Specifically designed for users who work remotely or travel frequently.

Works perfectly on all of my devices

Offers consistent functionality across various devices.

Cloud-based

Data is stored online and accessible from anywhere.

Ability to export by tag

Allows users to export specific segments of their contact data.

Integration with Mailchimp

Connects with the popular email marketing platform.

Who's Near Me feature

Identifies nearby contacts for efficient sales trips.

Intuitive dashboard

Provides a quick overview of essential information.

Easy-to-use CRM

Designed for simplicity and quick adoption.

Flexible to keep you connected to your customers and leads anywhere, anytime

Ensures constant connectivity.

Web browser access

Can be used through a standard web browser.

Native mobile app

Offers a dedicated application for mobile devices.

Mobile CRM for small business

Tailored to the needs of small businesses with mobile workforces.

Maximize your time in a mobile-first world

Designed to enhance productivity for mobile users.

Designed for Mobile Technology

Built with mobile devices as a primary platform.

Save Time and Effort

Aims to improve efficiency and reduce manual work.

Contact management links with your sales pipeline

Integrates contact data with the sales process.

Build connections with your CRM

Facilitates relationship building through the platform.

Track the status of your sale

Allows monitoring the progress of deals.

Generate a quote

Enables the creation of sales quotations.

Add a product catalog of items or services

Allows managing and associating products/services with contacts and deals.

Team activities are tracked

Monitors the actions of team members for better management.

Affordable solution for your small business

Priced competitively for small businesses.

Fully manage your small business and operate all features of your CRM on any device

Complete control over business operations from any device.

Gives you access to your customers and contacts as a mobile CRM so you stay connected

Ensures constant access to customer information.

Capture information quickly and completely with a CRM anywhere

Enables efficient data entry from any location.

Input contacts from your mobile device

Allows adding new contacts directly from mobile.

Import from your prior management tools

Facilitates data migration from existing systems.

Interface and integrations makes managing leads easy with a few taps and clicks

Simplifies lead management through user-friendly design and integrations.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Monthly plans

Pro Version
USD 29/mo
billed monthly

Countries & Languages

Global
Countries served
10
Interface languages
10
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianPortugueseDutchRussianJapaneseChinese

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇨🇦CAD🇦🇺AUD🇯🇵JPY🇨🇭CHF🇨🇳CNY🇮🇳INR🇲🇽MXN

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