About HealthCall-EMS
HealthCall-EMS is an emergency medical services software from HealthCall that supports the management of emergency medical operations. It includes features for patient tracking, real-time communication, and incident reporting so teams can respond effectively to emergencies. This software helps improve coordination and documentation for EMS providers. HealthCall-EMS is designed for ease of use, with a user-friendly interface that allows for quick access to critical patient information and incident details. Key capabilities: patient tracking real-time communication incident reporting data analytics cloud storage Best for: emergency medical services providers that need to manage operations and improve response times effectively.
HealthCall is a robust Care Delivery Platform developed to support Mobile Integrated Health and Community Paramedicine programs, serving as a bridge between first responders, healthcare facilities, and social services. It stands out for its focus on managing complex care outside traditional settings—such as homes, shelters, and correctional environments—through a fully integrated, longitudinal Electronic Health Record system. The software combines patient engagement, care coordination, and remote monitoring in a single platform, enabling care teams to streamline communication and improve outcomes for high-risk populations. HealthCall’s interface is intuitive and optimized for universal device access, allowing paramedics and community health workers to document and share information efficiently in the field. Its innovative features include a patented Remote Patient Monitoring system that functions with or without proprietary devices, a true longitudinal EHR for seamless data continuity, and a community care network that supports collaboration among EMS, fire departments, police, and other agencies. Additionally, its automation and decision support tools can be tailored to specific programs such as Hospital at Home or Chronic Care Management.
Pros & Cons
- +HealthCall offers a highly versatile care delivery platform that integrates electronic health records, care coordination, and patient engagement tools in one system.
- +The platform supports multidisciplinary teams working in diverse and challenging environments, including homes, shelters, prisons, and offshore locations.
- +HealthCall enables real-time documentation and communication across shifts and departments, improving continuity of care.
- +The system includes patented remote patient monitoring that works with or without devices, expanding access and reducing costs.
- +HealthCall’s platform is praised for its ease of implementation, with some clients reporting full deployment within nine days.
- −Some users may find the platform complex due to its extensive suite of features and tools, requiring thorough training.
- −HealthCall’s reliance on cloud-based infrastructure may pose challenges in areas with limited internet connectivity.
- −The platform’s customization and integration across departments may require significant coordination and IT support.
- −HealthCall’s effectiveness depends on consistent use and data entry by all team members, which may be difficult to enforce.
- −While praised for its documentation capabilities, the platform may not be suitable for organizations seeking simpler, single-purpose solutions.
Features
Key features
- True Longitudinal EHR
- Provides a true longitudinal electronic health record to ensure a comprehensive and continuous patient history.
- Extensive Care Coordination Suite
- Offers a full suite of services, including Care Plans, Task Collaboration, and Decision Support Tools, to connect multidisciplinary teams.
- Patented Remote Patient Monitoring (RPM)
- Uniquely allows for remote patient monitoring that functions effectively both with and without physical devices.
- Exceptional Versatility in Documentation
- Supports highly adaptable and detailed clinical documentation across challenging environments, including on-scene, in homes, and in prisons.
- Program-Specific Process Automation
- Enables the automation of clinical and administrative processes that are tailored specifically to individual care programs.
- Multi-Agency Real-Time Access
- Allows different care branches, like EMS, fire, and police, to seamlessly access and update the patient's record in real-time.
Additional features
- HealthCall Care Delivery Platform
- An integrated system connecting a true longitudinal EHR with care coordination and patient engagement services.
- True Longitudinal EHR
- Integrates a comprehensive electronic health record to provide a patient's continuous, complete history.
- Extensive Suite of Care Coordination Services
- Provides a wide array of tools and services designed to coordinate care among professionals.
- Extensive Suite of Patient Engagement Services
- Offers numerous tools to involve and communicate with patients as part of the care model.
- Cloud-Based Platform
- Delivers a fully integrated system accessible via the cloud, which streamlines administration and increases efficiency.
- Exceptional Versatility in Clinical Documentation
- Provides highly adaptable features to document complex care in various challenging settings.
- Program-Specific Clinical Process Automation
- Automates clinical workflows and processes tailored specifically for different care programs.
- Program-Specific Administrative Process Automation
- Automates administrative tasks and processes to simplify management.
- Care Network
- A specific feature for connecting care professionals across a community.
- Task Collaboration
- A tool that facilitates teamwork and communication on patient-related tasks.
- Call Center Tools
- Provides specific utilities for call center operations supporting care.
- Care Plans
- Allows for the creation, management, and tracking of patient care strategies.
- Task Manager
- A utility for efficiently managing and tracking all associated care tasks.
- Telehealth Video
- Provides a secure video link to connect multidisciplinary care teams with patients and caregivers for virtual care.
- Decision Support Tools
- Offers resources and guidance to aid professionals in making informed clinical decisions.
- Workflow Management
- Features for overseeing and automating the flow of care processes.
- Community Paramedicine & Mobile Integrated Health (CP-MIH) Solution
- A tailored solution empowering multidisciplinary teams with specific MIH capabilities.
- Community Care Network
- A tool utilized within the CP-MIH solution to enhance connections.
- SMART Charts
- A feature within the CP-MIH solution that assists with documentation.
- Chronic Care Management Solution
- Uses coordination, engagement, and clinical tools to reduce readmissions and shorten hospital stays.
- Remote Patient Monitoring (RPM)
- A patented system for monitoring patients remotely, with or without devices.
- Mental Health/Behavioral Health Solution
- A tailored care solution designed to eliminate barriers to outpatient resources and reduce unnecessary emergency calls.
- Virtual Care Telehealth Solution
- A specific, secure video solution linking providers and patients for remote consultation.
- Respiratory Care Solution
- Provides comprehensive documentation and patient engagement features for complex care, compliance, and resupply.
- Hospital at Home Solution
- Utilizes paramedics to bridge the gap between patients and providers, preventing overutilization of emergency services.
- Occupational Health Solution
- Includes a customized medical record, real-time employer reports, and telemedicine for on-scene care to mitigate hospital visits.
- Medication Assisted Treatment (MAT) Program Support
- The platform supports the integration and coordination of innovative MAT programs.
- Real-time, On-Scene Documentation
- Supports the immediate and effective recording of patient information during fast-paced interventions.
- Safety Alert Display
- A specific feature that clearly shows safety alerts at the top of a care plan for staff awareness.
- Address Search Functionality
- Allows staff to quickly search and find information based on a patient's address.
Pricing
Countries & Languages
Interface languages
Billing currencies
No reviews yet
Be the first to drop a review
Alternatives to HealthCall-EMS
RydeWizz
RydeWizz is a cloud-based software from RydeWizz that supports non-emergency medical transportation (NEMT) and emergency…
Rides To Health
Rides To Health is a transportation software from IT CURVES designed for non-emergency medical transportation…
.jpg){kind=small}
PEAC-WMD
PEAC-WMD is a chemical response software from AristaTek that assists first responders in hazardous materials…
.jpg){kind=small}
About HealthCall-EMS
HealthCall-EMS is an emergency medical services software from HealthCall that supports the management of emergency medical operations. It includes features for patient tracking, real-time communication, and incident reporting so teams can respond effectively to emergencies. This software helps improve coordination and documentation for EMS providers. HealthCall-EMS is designed for ease of use, with a user-friendly interface that allows for quick access to critical patient information and incident details. Key capabilities: patient tracking real-time communication incident reporting data analytics cloud storage Best for: emergency medical services providers that need to manage operations and improve response times effectively.
HealthCall-EMS Details
HealthCall-EMS's In-App Market Place
Does HealthCall-EMS have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
No
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥)
Pros & Cons
- HealthCall offers a highly versatile care delivery platform that integrates electronic health records, care coordination, and patient engagement tools in one system.
- The platform supports multidisciplinary teams working in diverse and challenging environments, including homes, shelters, prisons, and offshore locations.
- HealthCall enables real-time documentation and communication across shifts and departments, improving continuity of care.
- The system includes patented remote patient monitoring that works with or without devices, expanding access and reducing costs.
- HealthCall’s platform is praised for its ease of implementation, with some clients reporting full deployment within nine days.
- Some users may find the platform complex due to its extensive suite of features and tools, requiring thorough training.
- HealthCall’s reliance on cloud-based infrastructure may pose challenges in areas with limited internet connectivity.
- The platform’s customization and integration across departments may require significant coordination and IT support.
- HealthCall’s effectiveness depends on consistent use and data entry by all team members, which may be difficult to enforce.
- While praised for its documentation capabilities, the platform may not be suitable for organizations seeking simpler, single-purpose solutions.
HealthCall-EMS's Support Options
Email Address
sales@healthcall.comHealthCall-EMS's Alternatives
RydeWizz
RydeWizz is a cloud-based software from RydeWizz that supports non-emergency medical transportation (NEMT) and emergency…
Rides To Health
Rides To Health is a transportation software from IT CURVES designed for non-emergency medical transportation…
PEAC-WMD
PEAC-WMD is a chemical response software from AristaTek that assists first responders in hazardous materials…
.jpg&w=96&q=75){kind=small}
