About HealthCall-EMS
HealthCall-EMS is an emergency medical services software from HealthCall that supports the management of emergency medical operations. It includes features for patient tracking, real-time communication, and incident reporting so teams can respond effectively to emergencies. This software helps improve coordination and documentation for EMS providers. HealthCall-EMS is designed for ease of use, with a user-friendly interface that allows for quick access to critical patient information and incident details. Key capabilities: patient tracking real-time communication incident reporting data analytics cloud storage Best for: emergency medical services providers that need to manage operations and improve response times effectively.
HealthCall is a robust Care Delivery Platform developed to support Mobile Integrated Health and Community Paramedicine programs, serving as a bridge between first responders, healthcare facilities, and social services. It stands out for its focus on managing complex care outside traditional settings—such as homes, shelters, and correctional environments—through a fully integrated, longitudinal Electronic Health Record system. The software combines patient engagement, care coordination, and remote monitoring in a single platform, enabling care teams to streamline communication and improve outcomes for high-risk populations. HealthCall’s interface is intuitive and optimized for universal device access, allowing paramedics and community health workers to document and share information efficiently in the field. Its innovative features include a patented Remote Patient Monitoring system that functions with or without proprietary devices, a true longitudinal EHR for seamless data continuity, and a community care network that supports collaboration among EMS, fire departments, police, and other agencies. Additionally, its automation and decision support tools can be tailored to specific programs such as Hospital at Home or Chronic Care Management.
Pros & Cons
- HealthCall offers a highly versatile care delivery platform that integrates electronic health records, care coordination, and patient engagement tools in one system.
- The platform supports multidisciplinary teams working in diverse and challenging environments, including homes, shelters, prisons, and offshore locations.
- HealthCall enables real-time documentation and communication across shifts and departments, improving continuity of care.
- The system includes patented remote patient monitoring that works with or without devices, expanding access and reducing costs.
- HealthCall’s platform is praised for its ease of implementation, with some clients reporting full deployment within nine days.
- Some users may find the platform complex due to its extensive suite of features and tools, requiring thorough training.
- HealthCall’s reliance on cloud-based infrastructure may pose challenges in areas with limited internet connectivity.
- The platform’s customization and integration across departments may require significant coordination and IT support.
- HealthCall’s effectiveness depends on consistent use and data entry by all team members, which may be difficult to enforce.
- While praised for its documentation capabilities, the platform may not be suitable for organizations seeking simpler, single-purpose solutions.
Features
Key features
Provides a true longitudinal electronic health record to ensure a comprehensive and continuous patient history.
Offers a full suite of services, including Care Plans, Task Collaboration, and Decision Support Tools, to connect multidisciplinary teams.
Uniquely allows for remote patient monitoring that functions effectively both with and without physical devices.
Supports highly adaptable and detailed clinical documentation across challenging environments, including on-scene, in homes, and in prisons.
Enables the automation of clinical and administrative processes that are tailored specifically to individual care programs.
Allows different care branches, like EMS, fire, and police, to seamlessly access and update the patient's record in real-time.
Additional features
An integrated system connecting a true longitudinal EHR with care coordination and patient engagement services.
Integrates a comprehensive electronic health record to provide a patient's continuous, complete history.
Provides a wide array of tools and services designed to coordinate care among professionals.
Offers numerous tools to involve and communicate with patients as part of the care model.
Delivers a fully integrated system accessible via the cloud, which streamlines administration and increases efficiency.
Provides highly adaptable features to document complex care in various challenging settings.
Automates clinical workflows and processes tailored specifically for different care programs.
Automates administrative tasks and processes to simplify management.
A specific feature for connecting care professionals across a community.
A tool that facilitates teamwork and communication on patient-related tasks.
Provides specific utilities for call center operations supporting care.
Allows for the creation, management, and tracking of patient care strategies.
A utility for efficiently managing and tracking all associated care tasks.
Provides a secure video link to connect multidisciplinary care teams with patients and caregivers for virtual care.
Offers resources and guidance to aid professionals in making informed clinical decisions.
Features for overseeing and automating the flow of care processes.
A tailored solution empowering multidisciplinary teams with specific MIH capabilities.
A tool utilized within the CP-MIH solution to enhance connections.
A feature within the CP-MIH solution that assists with documentation.
Uses coordination, engagement, and clinical tools to reduce readmissions and shorten hospital stays.
A patented system for monitoring patients remotely, with or without devices.
A tailored care solution designed to eliminate barriers to outpatient resources and reduce unnecessary emergency calls.
A specific, secure video solution linking providers and patients for remote consultation.
Provides comprehensive documentation and patient engagement features for complex care, compliance, and resupply.
Utilizes paramedics to bridge the gap between patients and providers, preventing overutilization of emergency services.
Includes a customized medical record, real-time employer reports, and telemedicine for on-scene care to mitigate hospital visits.
The platform supports the integration and coordination of innovative MAT programs.
Supports the immediate and effective recording of patient information during fast-paced interventions.
A specific feature that clearly shows safety alerts at the top of a care plan for staff awareness.
Allows staff to quickly search and find information based on a patient's address.
Pricing
Countries & Languages
Interface languages
Billing currencies
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About HealthCall-EMS
HealthCall-EMS is an emergency medical services software from HealthCall that supports the management of emergency medical operations. It includes features for patient tracking, real-time communication, and incident reporting so teams can respond effectively to emergencies. This software helps improve coordination and documentation for EMS providers. HealthCall-EMS is designed for ease of use, with a user-friendly interface that allows for quick access to critical patient information and incident details. Key capabilities: patient tracking real-time communication incident reporting data analytics cloud storage Best for: emergency medical services providers that need to manage operations and improve response times effectively.
HealthCall-EMS Details
HealthCall-EMS's In-App Market Place
Does HealthCall-EMS have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
No
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥)
Pros & Cons
- HealthCall offers a highly versatile care delivery platform that integrates electronic health records, care coordination, and patient engagement tools in one system.
- The platform supports multidisciplinary teams working in diverse and challenging environments, including homes, shelters, prisons, and offshore locations.
- HealthCall enables real-time documentation and communication across shifts and departments, improving continuity of care.
- The system includes patented remote patient monitoring that works with or without devices, expanding access and reducing costs.
- HealthCall’s platform is praised for its ease of implementation, with some clients reporting full deployment within nine days.
- Some users may find the platform complex due to its extensive suite of features and tools, requiring thorough training.
- HealthCall’s reliance on cloud-based infrastructure may pose challenges in areas with limited internet connectivity.
- The platform’s customization and integration across departments may require significant coordination and IT support.
- HealthCall’s effectiveness depends on consistent use and data entry by all team members, which may be difficult to enforce.
- While praised for its documentation capabilities, the platform may not be suitable for organizations seeking simpler, single-purpose solutions.
HealthCall-EMS's Support Options
Email Address
sales@healthcall.comHealthCall-EMS's Alternatives
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