Hellonext logo

Hellonext

0(0 reviews)
Software Status:Active

About Hellonext

Hellonext is a feedback management software from Hellonext [to collect customer feedback, prioritize feature requests, and ship faster]. It provides an in-app widget, auto-tagging, and integrations like Asana & Slack so teams can effectively manage user insights. Additionally, Hellonext supports a unified workflow that captures the customer voice and helps in planning product roadmaps. The platform is designed to help teams understand and act on user feedback quickly. Key capabilities: Forms & Surveys Feedback Boards Release Notes Knowledge Base AI Assist Best for: product teams that need to gather customer insights, prioritize features, and communicate updates efficiently.

Hellonext Details

Vendor
Hellonext - Hellonext
Year Launched
Location
Atlanta Tech Village, 3423 Piedmont Rd NE, Atlanta, GA 30305, United States
Deployment
Training Options
demo, account manager, community
Countries Served
All Countries.
Languages
English, Spanish, French, German, Italian, Portuguese, Dutch, Russian, Chinese, Japanese, Korean, Arabic, Hindi
Users
Administrator, Customer Support Representative, Product Manager, QA Tester, Developer
Industries Served
Healthcare, Education, Finance, Retail
Tags
Customer experience, customer satisfaction, feedback management, user insights, feature voting, product roadmap, SaaS, software as a service

Hellonext's In-App Market Place

Does Hellonext have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

7

Mini Apps

1. Feature Upvote - Allows users to easily submit and upvote ideas for product improvements and changes within Hellonext.

2. Feedback Emoji - Adds emojis to feedback submissions to easily convey sentiments and emotions from customers.

3. Custom Integrations - Enables users to integrate Hellonext with other tools and platforms to streamline customer feedback processes.

4. Roadmap Builder - Helps users create and visualize product roadmaps based on customer feedback and suggestions.

5. Notifications - Sends automated notifications to users regarding updates

responses

and new feedback submissions within Hellonext.

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CHF (CHF), INR (₹)

Pros & Cons

  • Allows businesses to collect and prioritize customer feedback effectively
  • Helps businesses track customer satisfaction levels and address issues promptly
  • Provides a platform for customers to submit their suggestions and ideas for improvement
  • Enables businesses to engage with customers and show that their feedback is valued
  • Helps businesses make data-driven decisions based on customer feedback.
  • Limited customization options for feedback forms
  • Steep learning curve for new users
  • Lack of integration with other popular customer service tools
  • Inability to categorize or prioritize feedback effectively
  • Reporting and analytics features are not very robust or detailed

Hellonext's Support Options

Hellonext's Alternatives