About Hepi
Hepi is a collaboration software from Hepi - StarLeaf that supports virtual meetings and communication. It provides video conferencing, messaging, and screen sharing so users can connect effectively, regardless of their location. Designed for businesses requiring flexible communication options, Hepi allows teams to collaborate in real-time through high-quality audio and video. The platform includes features such as secure data protection, customizable meeting rooms, and integration with existing tools to facilitate workflow. Key capabilities: video conferencing messaging screen sharing secure data protection integration with tools Best for: remote teams and organizations that need reliable communication solutions for effective collaboration.
Hepi is a smart hospitality technology solution focused on improving the guest experience and helping hotels generate additional revenue by turning in room televisions into interactive engagement platforms. Instead of functioning as a traditional property management system, it works as an in room guest engagement and marketing platform that allows guests to access hotel services, view personalized promotions, order food or facilities, and browse entertainment directly from the TV screen. The idea is to make every guest room television more than just a channel viewer. Through guest profiling and automated content, Hepi helps hotels present room upgrades, spa bookings, dining options and other amenities in a targeted way during the guest’s stay, creating more opportunities for upselling without adding extra workload for staff. It also supports language personalization, special occasion recognition, and interactive menus that make the stay feel more tailored to individual preferences.
Pros & Cons
- +Creates a new revenue channel without extra staffing by selling services through in room screens.
- +Personalises guest stay with data driven recommendations that can increase spend on food, spa, or activities.
- +Enhances guest experience through entertainment choices and intuitive service ordering.
- +No major hardware upgrade required, can scale across properties more easily.
- +Analytics and engagement tracking help refine offers and measure impact on revenue.
- −Not a traditional property management system; focuses on guest engagement and upselling rather than core hotel operations.
- −Less publicly documented compared with larger hospitality software brands, making feature comparison harder.
- −Requires a connected IPTV or smart TV ecosystem; performance depends on digital infrastructure readiness.
- −Relies on existing PMS data feeds to achieve full personalisation.
- −May need staff training to configure personalised promotions and discounts effectively.
Features
Key features
- In Room Smart Assistant Platform; Turns guest room TVs into interactive tools for upselling services and guest engagement.
- AI Driven Guest Profiling; Analyses guest preferences like language and stay purpose to personalise promotions.
- Automated Revenue Promotions; Tailored video or menu based promotions for food, spa, upgrades, and activities.
- Interactive Hotel Services Ordering; Lets guests browse menus, request services, and place orders directly on the TV.
- Entertainment and Infotainment; Provides multi language TV channels and OTT access through the same interface.
Additional features
- Virtual Sales Assistant; AI agent that recommends services and offers based on guest data.
- Guest Profile Analysis; Uses PMS data to personalise in room content and promotions.
- Special Occasion Recognition; Detects birthdays and anniversaries to apply special offers.
- In Room Service Requests; Guests can request amenities, spa bookings, tours, or cab services through TV menus.
- Engagement Tracking Analytics; Monitors how guests interact with promotions to optimise future offers.
- Central Management Portal; Dashboard for configuring offerings and monitoring performance across properties.
- Plug and Play Implementation; Works with existing TV setups without expensive hardware upgrades.
- Multi Language Entertainment and OTT; Offers premium channels and OTT entertainment tailored to guest preferences.
Pricing
Countries & Languages
Interface languages
Billing currencies
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About Hepi
Hepi is a collaboration software from Hepi - StarLeaf that supports virtual meetings and communication. It provides video conferencing, messaging, and screen sharing so users can connect effectively, regardless of their location. Designed for businesses requiring flexible communication options, Hepi allows teams to collaborate in real-time through high-quality audio and video. The platform includes features such as secure data protection, customizable meeting rooms, and integration with existing tools to facilitate workflow. Key capabilities: video conferencing messaging screen sharing secure data protection integration with tools Best for: remote teams and organizations that need reliable communication solutions for effective collaboration.
Hepi Details
Hepi's In-App Market Place
Does Hepi have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CHF (Fr), HKD (HK$), SGD (S$), NZD (NZ$), SEK (kr), DKK (kr), NOK (kr), ZAR (R), CNY (¥)
Pros & Cons
- Creates a new revenue channel without extra staffing by selling services through in room screens.
- Personalises guest stay with data driven recommendations that can increase spend on food, spa, or activities.
- Enhances guest experience through entertainment choices and intuitive service ordering.
- No major hardware upgrade required, can scale across properties more easily.
- Analytics and engagement tracking help refine offers and measure impact on revenue.
- Not a traditional property management system; focuses on guest engagement and upselling rather than core hotel operations.
- Less publicly documented compared with larger hospitality software brands, making feature comparison harder.
- Requires a connected IPTV or smart TV ecosystem; performance depends on digital infrastructure readiness.
- Relies on existing PMS data feeds to achieve full personalisation.
- May need staff training to configure personalised promotions and discounts effectively.
Hepi's Support Options
Email Address
support@hepi.comHepi's Alternatives
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