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Hero Schedule

by Hero Schedule · Since 2000
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ActiveAvailable globallyCloud
Quick facts
VendorHero Schedule
Year launched2000
StatusActive
Location2605 Spruce Ln Moorhead, MN 56560 United States
Countries servedGlobal
Languages1
Integrations
Free tier
Free trial
Contact sales

About Hero Schedule

Hero Schedule is a scheduling software from Hero Schedule that helps manage appointments and resource allocation. It combines calendar integration, automated reminders, and user-friendly interfaces so users can efficiently organize their time. The software is designed for businesses looking to minimize scheduling conflicts and improve client engagement. Users can customize their schedules and access reports to track appointment history and trends. Key capabilities: calendar synchronization automated notifications client management reporting features mobile access Best for: businesses and professionals that need effective scheduling solutions to manage appointments and resources efficiently.

Hero Schedule is a powerful employee scheduling software solution that aims to simplify workforce management through intuitive tools for creating, adjusting, and monitoring employee schedules. With its easy-to-use interface, managers can quickly allocate shifts, avoid scheduling conflicts, and ensure optimal staffing levels based on real-time data. Hero Schedule includes features like shift swapping, automated reminders, and detailed reporting, all of which help businesses improve productivity and minimize labor costs. Ideal for organizations across various industries, from retail to healthcare, Hero Schedule helps maintain compliance with labor laws while boosting employee satisfaction through greater transparency and communication. The software seamlessly integrates with payroll systems, making it easier to manage timesheets and streamline payroll processing.

Pros & Cons

What users like
  • +The software is affordably priced at just $4 per user per month, making it accessible for agencies of all sizes.
  • +It includes a mobile-friendly Web App, enabling staff to access schedules and updates on the go.
  • +Its visual scheduling interface is easy to use, leading to high user satisfaction among first responders and administrators.
  • +All support and development staff are U.S.-based, ensuring high-quality and easily accessible customer service.
What users flag
  • The primary focus on U.S. public service agencies limits its applicability to other industries or international organizations with different labor laws.
  • The website does not explicitly list integrations with popular third-party payroll or HR software, which may require manual data export/import.
  • New users need some time to adapt as they familiarize themselves with the software’s features and functionality.

Features

Key features

Specialized Timekeeping Compliance
Includes built-in rules for complex public safety schedules like FLSA Maximum Hours Rules and Kelly Days scheduling.
Visual Scheduling
Provides a Main Schedule View that allows supervisors to create and manage any shift length or type in minutes, offering a clear, centralized view of all departments.
Staffing Alerts & Communication
Features Minimum Staffing Alerts to prevent gaps and Text Messaging for quick, internal communications with staff.
Employee Self-Service (Shift Management)
Facilitates Shift Trades, Shift Bidding, and Time Off Requests directly through the system and mobile app, reducing administrative burden.

Additional features

Shift Management
Overtime Management, Leave Management, Time Off Requests, Open Shifts, Shift Trades, Shift Bidding, Minimum Staffing Alerts, Text Messaging, and any shift lengths & shift types.
Timekeeping
FLSA Maximum Hours Rules, Kelly Days, Pay Period Management, Shift Types, Timekeeping Records, Time Clock, and Employee Time Cards.
Setup & Support
Organization Setup, Patterned Scheduling, Training on Hero Schedule, Privacy & Data Protection.
Visual & Communication
Main Schedule View, Notes, and the dedicated App.
Dedicated Overtime Management
Specific tools for managing and calculating overtime according to agency rules, ensuring accuracy for pay period management.
Pay period management
Administrators can close and manage pay periods, settling all numbers and preparing them for export to a spreadsheet.
Privacy & data protection
Hero Schedule prioritizes the privacy and safety of our customers' information by keeping your data safe and employee identities secure.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
1
Interface languages
1
Billing currencies

Interface languages

English

Billing currencies

🇺🇸USD

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