Hetras logo

Hetras

by A Shiji Group Brand · Since 1998
No reviews yet
ActiveAvailable globally
Quick facts
VendorA Shiji Group Brand
Year launched1998
StatusActive
Location1314 Chattahoochee Ave NW, Suite B27, Atlanta, GA, 30318
Countries servedGlobal
Languages7
Integrations60+
Free tier
Free trial
Contact sales

About Hetras

Hetras is a property management software from Shiji Group designed for the hospitality industry. It provides features such as front desk management, rate management, and reporting tools so hotel operators can efficiently manage their operations. Hetras supports various property types and caters to unique business needs, helping users achieve their operational goals. The platform integrates with other systems and offers a user-friendly interface, making it accessible for staff at all use levels. Key capabilities: front desk management rate management reporting tools integration with third-party systems user-friendly interface Best for: hotel operators that need a comprehensive solution for managing property operations.

Hetras is part of Shiji Group’s Daylight Property Management System, a cloud based hotel management solution that centralizes and automates the core operations of modern hospitality businesses. It serves as the backbone for hotels and multi‑property groups, allowing teams to manage reservations, front desk tasks, billing, housekeeping, guest profiles, and reporting within a single unified platform. Designed for scalability and flexibility, it supports properties of all sizes and provides management with real‑time insights into inventory, dynamic pricing, revenue metrics, and operational performance through customizable dashboards. The system emphasizes security and data protection with robust user management, advanced encryption, and compliance with international privacy standards, ensuring guest information remains safe. A key feature is the creation of comprehensive guest profiles that consolidate booking history, preferences, and interaction data, helping staff personalize service and improve guest satisfaction. Hetras also offers integrations via open APIs to point of sale systems, payment processing, CRM, revenue management, and other third‑party tools, reducing manual work and improving data accuracy across departments.

Pros & Cons

What users like
  • +Covers reservations, front office, housekeeping, pricing, analytics, and payments in one system.
  • +Built‑in protection for guest data with advanced security protocols.
  • +Supports single hotels and multi‑property groups with centralised control.
  • +Flexible integrations with existing systems and new technologies.
What users flag
  • Extensive toolset may exceed the needs of very small operators.
  • Requires stable internet for full real‑time performance.
  • Setup and training may take longer for larger teams.
  • Complexity for First‑Time Users, breadth of features may require a learning curve.

Features

Key features

Cloud‑Native Hotel Management System; Modern property management solution supporting reservations, billing, housekeeping, and operational workflows across properties.
Single Guest Profile & CRM; Consolidates guest history, preferences, interactions, loyalty data, and feedback into a unified profile for personalised service.
Secure Data & Compliance; Advanced security, encryption, and privacy features for guest data, with compliance to international standards and regulations.
Dynamic Rate and Inventory Management; Centralised control over pricing, seasonal rates, packages, discounts, promotions, and real‑time availability.
Advanced Analytics & Dashboards; Customisable dashboards and real‑time visualisation to track occupancy, revenue, satisfaction, and operational KPIs.

Additional features

Reservation & Check‑In/Out Workflow; Streamlines front desk processes with real‑time updates and transparent status management.
Housekeeping & Maintenance Tools; Task assignment, progress tracking, room status updates, and department coordination.
Revenue Optimisation Tools; Demand forecasting, pricing analytics, rule‑based rate plans, and integration with revenue management systems.
Group & Multi‑Property Support; Enables management of multiple properties with centralised reporting and consistent workflows.
API‑First Architecture; Open APIs for integration with POS, CRM, spa systems, distribution channels, loyalty platforms, and BI tools.
Payment Processing & Reconciliation; Centralised payment acceptance, secure tokenisation, and automated financial reconciliation.
Customisable UI & Dashboards; Interfaces and dashboards can be tailored for specific roles, properties, or operational needs.

Pricing

Free trial
Free version
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Countries & Languages

Global
Countries served
7
Interface languages
13
Billing currencies

Interface languages

EnglishGermanSpanishChinesePortugueseItalianDutch

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇳🇿NZD🇯🇵JPY🇩🇰DKK🇳🇴NOK🇸🇪SEK🇨🇭CHF🇸🇬SGD🇭🇰HKD

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