HEY logo

HEY

by Basecamp, LLC · Since 2020
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ActiveAvailable globallyCloud
Quick facts
VendorBasecamp, LLC
Year launched2020
StatusActive
LocationBasecamp, LLC 30 North Racine Avenue Suite 200 Chicago, IL 60607
Countries servedGlobal
Languages1
Integrations1+
Free tier
Free trial
Contact sales

About HEY

HEY is an email and calendar platform from Basecamp, LLC that aims to improve the user use for managing communications and scheduling. It combines a reliable Calendar, support for custom domains, and a free trial option so users can easily try out the features without commitment. HEY also introduces the modern HEY Calendar and incorporates unique functionalities with its proprietary HEY Way. This platform allows users to take control of their email and scheduling needs effectively. Key capabilities: Calendar For domains Try HEY free HEY Calendar New. The HEY Way Best for: individuals and businesses that need a comprehensive solution for email management and calendar organization.

HEY is a fresh and opinionated take on email that effectively solves the problem of inbox overload by giving users unprecedented control over their communications. Its segmented "Imbox," "Feed," and "Paper Trail" system, combined with the "Screener" and "Reply Later" features, forces a deliberate and focused approach to managing email. Privacy-focused features, such as tracker blocking, further enhance its appeal to users tired of being monitored. The product's clear, privacy-first business model, based on a $99 annual fee, is a refreshing alternative to ad-supported services. However, HEY's distinct approach comes with some notable drawbacks. Its vertical integration and lack of support for IMAP/POP3 mean users are locked into the HEY ecosystem and cannot use third-party email clients. This can be a deal-breaker for users with established workflows. Some users also report a learning curve and occasional performance issues. Despite being an innovative solution, HEY is not for everyone, and its value depends on how much a user prioritizes control and a simplified inbox experience over feature parity and interoperability with other email clients.

Pros & Cons

What users like
  • +Enhanced privacy through tracker blocking.
  • +Intuitive email categorization ("Imbox," "Feed," "Paper Trail").
  • +High level of user control with the "Screener" feature.
  • +No free account or data-selling business model.
  • +Focuses on a calm and focused inbox experience.
What users flag
  • Requires paying an annual subscription fee ($99/year).
  • No support for custom domains on the basic plan.
  • No support for standard email protocols (IMAP/POP3).
  • Learning curve for users accustomed to traditional email.
  • Performance issues have been reported, with occasional slow loading.

Features

Key features

he Screener
The first time someone emails you, you decide whether to allow them into your "Imbox," send them to the "Paper Trail" or "Feed," or screen them out completely.
Imbox
A specialized inbox for only the emails you deem important, keeping less critical messages out of sight.
The Feed
A dedicated section for newsletters and promotional emails, presented in a scrolling format similar to a news feed.
The Paper Trail
A storage area for transactional emails like receipts and order confirmations.
Reply Later & Set Aside
Allows you to defer emails to a dedicated space for later handling or reference.

Additional features

Calendar
A built-in, full-featured calendar with a journal for notes.
Workflows
Define stages for tracking multi-step email conversations.
Merge threads
Combine separate emails about the same topic into a single thread.
Rename subject lines
Change the subject line of an email for your own reference.
Search and Files
Easily search your emails and find files in one centralized place.
Whisper Notes
Attach private notes to an email for internal context.
Email publishing
Send emails to a special address (world@hey.com) to publish them on a webpage.
Address-specific notifications
Get notifications only for specific contacts or threads.
Cover Art
Customize the appearance of your inbox with various design options.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Monthly plans

Hey For You

USD 99

Countries & Languages

Global
Countries served
1
Interface languages
1
Billing currencies

Interface languages

English

Billing currencies

🇺🇸USD

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