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Heymarket

by Heymarket · Since 2015
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ActiveAvailable globallyCloud
Quick facts
VendorHeymarket
Year launched2015
StatusActive
Location461 Bush St, San Francisco, California US
Countries servedGlobal
Languages1
Integrations10+
Free tier
Free trialYES
Contact sales

About Heymarket

Heymarket is an omnichannel business SMS platform from Heymarket that helps teams send personalized messages and engage customers. It provides a shared inbox, automations, and AI texting so businesses can manage communications effectively. With Heymarket, all the messages are centralized in one location, allowing for efficient collaboration among team members. The platform also text-enables the business number and enables list broadcasts to send personalized mass texts, ensuring the outreach is both effective and tailored. This solution is designed to drive results with an integrated messaging approach. Key capabilities: shared inbox automations AI texting text-enable numbers list broadcasts Best for: businesses that need to manage customer communications through SMS efficiently.

Heymarket by Heymarket is a comprehensive cloud communication platform that offers a wide range of features including SMS marketing, and SMS surveys. One of the standout features of Heymarket is its user-friendly interface, which makes it easy for users to navigate and access all the tools they need efficiently. The software's core functionalities set it apart from competitors, with innovative aspects such as customizable SMS templates, automated scheduling, and personalized customer surveys. These features allow businesses to streamline their communication processes and engage with customers more effectively. In terms of performance, Heymarket excels in speed, efficiency, and reliability, even when handling large datasets or managing complex operations. The software integrates seamlessly with other tools, making it compatible across different platforms and ensuring a smooth workflow for users. Customer support is readily available through tutorials, documentation, and community forums, providing users with the resources they need to troubleshoot any issues they may encounter. Deployment options include Cloud and SaaS, giving users flexibility in how they choose to use the software.

Pros & Cons

What users like
  • +Allows for efficient and personalized communication with customers through SMS
  • +Easy integration with CRM systems for streamlined customer management
  • +Offers SMS surveys for valuable customer feedback
  • +Enables mobile marketing campaigns to reach customers on their preferred platform
  • +Customizable messaging options for tailored communication with clients
What users flag
  • Inconsistent delivery of SMS messages
  • Limited integration options with other platforms
  • Lacks advanced analytics and reporting features
  • Steep learning curve for setting up and using the software
  • Expensive pricing plans for smaller businesses or organizations

Features

Key features

• Business SMS Messaging
Send and receive text messages from a business number.
• Team Collaboration
Multiple team members can access and respond to messages through shared inboxes.
• Customer Profiles
View detailed customer profiles linked to SMS interactions.
• Automation
Automated workflows for replies and message management.
• Message Templates
Pre-configured message templates for faster responses.

Additional features

• Multi-Channel Support
In addition to SMS, Heymarket integrates with other messaging platforms like Facebook Messenger and WhatsApp.
• Customer Interaction History
Maintain a history of all interactions, making it easier to manage customer relationships.
• Scheduled Messages
Schedule messages to be sent at specific times.
• Integrations
Integrates with CRM systems, email tools, and other business software.
• Analytics
Provides insights on message delivery, response times, and more.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Monthly plans

Standard

USD 19

Plus

USD 39

Pro

USD 59

Countries & Languages

Global
Countries served
1
Interface languages
1
Billing currencies

Interface languages

English

Billing currencies

🇺🇸USD

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