Hikari Cloud BPX logo

Hikari Cloud BPX

by NTT Group · Since N/A
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ActiveAvailable globallyCloud
Quick facts
VendorNTT Group
Year launchedN/A
StatusActive
Location3-15 Bamba-cho, Chuo-ku, Osaka, Osaka 540-8511, JP
Countries servedGlobal
Languages4
Integrations1+
Free tier
Free trial
Contact salesYES

About Hikari Cloud BPX

Hikari Cloud BPX is a cloud computing platform from NTT Group designed for businesses seeking reliable infrastructure solutions. It provides scalability, high availability, and improved security so organizations can support their applications and data with reliability. The platform supports a variety of deployment models, offers integrated networking options, and includes automated management features for efficient resource allocation. Hikari Cloud BPX is built to handle diverse workloads, ensuring that businesses can adapt to changing demands. Key capabilities: scalable architecture high availability improved security automated management integrated networking Best for: enterprises that need reliable cloud infrastructure for their critical applications.

Hikari Cloud BPX by NTT Group is a robust cloud-based Private Branch Exchange (PBX) software solution designed to provide businesses with scalable, cost-effective telecommunication services. Its primary purpose is to enable companies to manage their phone systems efficiently by allowing users to pick up calls on the main company phone number and make internal extension calls from a smartphone when outside the office. This promotes a Bring Your Own Device (BYOD) culture, enhancing work efficiency and supporting teleworking. The user interface of Hikari Cloud BPX is intuitive and user-friendly. It offers a clean and straightforward design that makes navigation easy for users. The interface is designed to be accessible, even for those who may not be tech-savvy, with clear icons and menus that guide users through various functions. Unique design elements include customizable dashboards and real-time call monitoring features, which help users stay on top of their communication needs. In terms of functionality and features, Hikari Cloud BPX stands out with its innovative approach to cloud-based PBX solutions. It offers features such as call forwarding, voicemail, auto-attendant, and conferencing capabilities.

Pros & Cons

What users like
  • +1. Enhanced Work Efficiency through BYOD: Employees can use their smartphones as business extensions, promoting Bring Your Own Device (BYOD) policies, increasing flexibility, and potentially boosting productivity, especially with the rise of teleworking.
  • +2. Cost Reduction: Moving the PBX to the cloud eliminates the need for physical PBX equipment in the office, reducing capital expenditure, maintenance costs, and freeing up valuable office space.
  • +3. Business Continuity Planning (BCP): Cloud-based infrastructure enhances business continuity in disaster scenarios, ensuring communication systems remain operational even if the physical office is affected.
  • +4. Environmental Benefits: By reducing the number of ICT devices required, the service contributes to environmental protection by lowering CO2 emissions. The text claims a 42% reduction compared to traditional PBX systems.
  • +5. Integration with Existing NTT Services: The service integrates with NTT West's "Flet's Hikari" fiber optic services, potentially offering seamless integration and streamlined billing for existing NTT customers.
What users flag
  • 1. Requirement for Existing NTT Hikari Service: Users must subscribe to "Flet's Hikari Next," "Flet's Hikari Light," or a partner FTTH service within the NTT West area to use Hikari Cloud PBX. This limits the service's availability and may not be suitable for businesses outside this area or those using other internet providers.
  • 2. Additional Hardware/Software Costs: While the cloud PBX reduces on-site hardware, users may still need to purchase or rent additional equipment, such as a "Hikari phone-compatible forwarding GW" for using Hikari phones or a VoIP-GW for existing business phone systems. A special application is also required for smartphone use, and packet data charges may apply.
  • 3. Potential Complexity of Setup: The text mentions various requirements and conditions (e.g., static IP address, designated IP phone device, provider subscriptions) that could make the setup process complex for some users.
  • 4. Limited Information on Features: The text focuses on the benefits and requirements but provides limited details about the specific features offered by Hikari Cloud PBX. This makes it difficult to compare with other cloud PBX solutions.
  • 5. Dependence on Internet Connection: Like all cloud-based services, Hikari Cloud PBX relies on a stable internet connection. Internet outages or disruptions will affect the phone service.

Features

Key features

1. Cloud-Based PBX Functionality
The service provides PBX functions (extension calls, call routing, etc.) from a cloud server, eliminating the need for on-premise PBX hardware.
2. Smartphone Integration for Mobility
A dedicated application allows employees to use their smartphones as extensions, making and receiving calls to the company's main number even when out of the office. This supports BYOD (Bring Your Own Device) policies.
3. Enhanced Work Efficiency and Teleworking Support
The smartphone integration and cloud-based nature of the PBX facilitate teleworking and remote work, improving employee productivity and flexibility.
4. BCP (Business Continuity Planning) Capabilities
Moving the PBX to the cloud enhances business continuity in case of disasters, as the communication system is not tied to a physical office location.
5. Reduced Costs and Space Savings
Eliminating physical PBX equipment reduces maintenance costs and frees up office space.
6. Environmental Benefits
By reducing the number of ICT devices, the service contributes to lower CO2 emissions and environmental protection. The text claims a 42% reduction compared to traditional PBX systems.

Additional features

1. Cloud-Based PBX
Core functionality of a PBX system delivered from the cloud.
2. Extension Calls
Enables internal calls between employees.
3. PBX Functions
Provides traditional PBX features like call routing, transfer, hold, etc.
4. Smartphone Integration
Allows smartphones to function as company extensions via a special app.
5. Main Phone Number Handling on Smartphones
Employees can answer and make calls using the company's main phone number on their mobile devices.
6. BYOD (Bring Your Own Device) Support
Encourages the use of employee-owned smartphones for business communication.
7. Teleworking/Work-from-Home Enablement
Facilitates remote work through cloud-based communication tools.
8. BCP (Business Continuity Planning)
Enhances business resilience by ensuring communication functionality even during disasters.
9. Office Space Savings
Eliminates the need for physical PBX equipment in the office.
10. Reduced Maintenance Costs
Lower maintenance overhead compared to traditional PBX systems.
11. Lower CO2 Emissions
Contributes to environmental protection by reducing ICT equipment and energy consumption.
12. Hikari Phone Compatibility
Can be used with Hikari phones via a separate forwarding gateway (purchased separately).
13. Integration with Flet's Hikari
Requires a subscription to "Flet's Hikari Next," "Flet's Hikari Light," or a partner FTTH service.
14. Support for Existing Business Phone Units
Can integrate with existing business phones using a rented VoIP gateway.
15. IP Phone Device Requirement
Requires specific IP phone devices designated by NTT.
16. App and Packet Communication Charges
Requires a smartphone and the app, with potential packet data charges.
17. Phone Number Portability
May be possible to retain existing phone numbers, but some limitations and installation costs may apply.

Pricing

Free trial
Free version
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Countries & Languages

Global
Countries served
4
Interface languages
9
Billing currencies

Interface languages

EnglishPortugueseChineseKorean.

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇯🇵JPY🇦🇺AUD🇨🇦CAD🇨🇳CNY🇮🇳INR🇲🇽MXN

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