HIPAA Compliant Email logo

HIPAA Compliant Email

by Paubox · Since 2015
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ActiveAvailable globallyCloud
Quick facts
VendorPaubox
Year launched2015
StatusActive
Location5 Third Street, San Francisco, CA 94103, US
Countries servedGlobal
Languages1
Integrations1+
Free tier
Free trial
Contact salesYES

About HIPAA Compliant Email

Paubox HIPAA Compliant Email is an email solution from Paubox that ensures secure communication for healthcare organizations. It provides features such as end-to-end encryption, automatic encryption for all emails, and user-friendly interfaces so that sensitive information stays protected while maintaining ease of use. This solution is designed specifically for healthcare businesses that need to communicate confidential patient data without worrying about compliance violations. Paubox HIPAA Compliant Email eliminates the need for complex portals, allowing easy email communication for both senders and recipients. Key capabilities: end-to-end encryption automatic encryption user-friendly interface HIPAA compliance secure email delivery Best for: healthcare providers that need to communicate sensitive information securely.

Paubox offers a highly effective and user-friendly solution for healthcare organizations required to send HIPAA-compliant email. Its key strength is the seamless, automatic encryption of all outbound messages, which removes the risk of human error and the friction of cumbersome password-protected portals for recipients. This "set it and forget it" approach to security is a major differentiator that is highly valued by busy healthcare professionals, reflected in Paubox's consistently high customer ratings. Its tight integration with Google Workspace and Microsoft 365 also allows organizations to leverage existing infrastructure with minimal disruption. However, some users may find the service more expensive than basic alternatives, and there have been isolated reports of email delays and minor setup complexities. The effectiveness of inbound security features depends on the plan chosen. Ultimately, for healthcare organizations seeking a robust, automated, and easy-to-use solution for HIPAA-compliant email, Paubox is a leading choice, especially for those who prioritize a frictionless experience for both their internal teams and patients.

Pros & Cons

What users like
  • +Automatic, seamless encryption for all outbound email.
  • +No portals or extra steps for recipients.
  • +Integrates with existing email platforms like Google Workspace and Microsoft 365.
  • +Strong inbound email security (Plus/Premium plans).
  • +HITRUST certified and provides a Business Associate Agreement (BAA).
What users flag
  • Can be more expensive than some competitors.
  • Some users report occasional email delays or issues with filtering.
  • Limited features for creating and designing forms.
  • Reliance on the Paubox cloud service.
  • Setup can be complex for users unfamiliar with DNS records

Features

Key features

Seamless Email Encryption
Encrypts 100% of outbound emails and attachments by default without requiring any user action.
Inbound Security
Offers protection against spam, viruses, malware, and ransomware with advanced threat intelligence (Plus/Premium plans).
HIPAA Compliant Marketing
Securely sends personalized, compliant email marketing campaigns that can include PHI.
Business Associate Agreement (BAA)
Paubox signs a BAA with all customers, a requirement for any email provider handling PHI.
HITRUST Certified
Ensures the highest level of security and compliance with rigorous industry standards.

Additional features

ExecProtect
Patented protection from display name spoofing attacks.
GeoFencing
Quarantine emails from IP addresses originating from specific countries.
DomainAge
Quarantine email from recently registered domain names.
Email Archiving
Provides long-term storage of emails for compliance and eDiscovery (Premium plan).
Data Loss Prevention (DLP)
Monitors outbound email for sensitive information to prevent unauthorized transmission (Premium plan).
Secure Forms
Create customized, HIPAA-compliant forms for free with any paid plan.
Email API
Provides a developer-friendly API for automating secure transactional emails at scale.
Paubox Texting
Offers a patent-pending service for HIPAA-compliant SMS messages with documented status delivery.
Real-time Analytics
Provides dashboards and reports for email usage, logs, and quarantined attacks.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
1
Interface languages
1
Billing currencies

Interface languages

English

Billing currencies

🇺🇸USD

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