About Hiver
Hiver is a collaborative email management platform from Hiver that helps teams manage shared inboxes. It combines shared email addresses, customer support tools, and task management features so teams can work together effectively. With Hiver, users can assign emails to team members, track email history, and manage workflow without leaving their Gmail interface. This platform is designed for businesses that rely heavily on email communication and require accountability and transparency in their processes. Key capabilities: shared mailbox management email assignment internal notes performance tracking integration with Gmail Best for: customer support teams that need to manage inquiries effectively.
Hiver Details
Hiver's In-App Market Place
Does Hiver have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
NA
Pricing Options
Accepted Payment Currencies
Usd ($), Eur (€), Gbp (£), Aud ($), Cad ($), Jpy (¥), Chf (chf), Cny (¥), Inr (₹), Sgd ($), Hkd ($), Nzd ($), Sek (kr), Krw (₩).
Pros & Cons
- ✅ Easy Setup & Use – Quick to set up with a user-friendly interface.
- ✅ Professional Appearance – Looks polished and links unhappy customers back to the business.
- ✅ Multi-Channel Review Requests – Supports text and email outreach across multiple review platforms.
- ✅ Effective for Customer Engagement – Helps turn satisfied customers into promoters.
- ✅ Time-Saving – Automates review collection, reducing manual effort.
- ❌ Limited Bulk Actions – No easy way to remove large numbers of contacts at once.
- ❌ Manual Resending Required – Some users need to resend requests manually.
- ❌ Posting Delays – Reviews may take time to appear.
- ❌ Occasional Clunkiness – Some users find navigation confusing.
- ❌ Broken Links – Customers have reported issues with review links not working.
Hiver's Support Options
Email Address
support@hiverhq.comCommunity Forums
https://hiverhq.com/community