About HoldMyTicket
HoldMyTicket is a ticketing software from HoldMyTicket that manages ticket sales for events. It combines event promotion, box office management, and ticket scanning to facilitate the ticket sale process. It allows event organizers to create and manage events, track ticket sales, and provide customers with a user-friendly purchasing use. The platform supports online and offline ticket sales, provides detailed reporting features, and integrates with various payment processors. HoldMyTicket is known for its ease of use and accessibility for event organizers of all sizes. Key capabilities: event creation ticket inventory management customer data tracking reporting and analytics payment processing Best for: event organizers that need a comprehensive solution for managing ticket sales and customer engagement.
HoldMyTicket is a versatile, cloud-based event ticketing and management platform built to support venues, promoters, and organizations looking for a streamlined setup with no direct cost to the organizer. What sets it apart is its zero-fee model combined with powerful tools like the SWARM Mobile Box Office app, which allows offline ticket scanning and onsite sales—an important advantage for outdoor events, festival grounds, or locations with unstable connectivity. The platform’s SPARK event manager serves as the central control hub for the entire event lifecycle, covering ticket creation, reserved seating, custom pricing, sales tracking, and attendee management. In addition to its strong operational capabilities, HoldMyTicket includes built-in marketing and CRM functionality such as branded event pages, email campaigns, analytics tracking via Google Tag Manager and Facebook Pixel, and CRM integrations that help organizers nurture repeat buyers. The platform is designed to scale smoothly to accommodate high-volume events while maintaining fast performance and secure transactions through PCI Level 1 compliance.
Pros & Cons
- +HoldMyTicket offers consistently reliable service and responsive support, with staff known for answering calls and emails promptly.
- +The platform provides a wide range of customizable features, including the ability to build events quickly—even from a mobile device.
- +Users appreciate the absence of ticket fees, which is a major benefit for nonprofits and patrons alike.
- +The system is intuitive and easy to use for both organizers and ticket buyers, streamlining the entire ticketing process.
- +Live ticket purchase updates and repeat customer data capture enhance operational efficiency and marketing.
- +Integration with social media platforms and the ability to auto-generate Facebook events help boost event visibility.
- −Some users would like the ability to hold individual seats, which is currently not supported.
- −Real-time ticket sales reporting could be improved, especially for sharing cumulative data with promoters.
- −Event title formatting options (e.g., font size, bold, italics) are limited, restricting visual customization.
- −Analytics and tracking tools could be more robust, particularly for individual event and page-level insights.
- −There is no built-in feature for global updates to times and dates across repeat events, which could save time.
- −A centralized dashboard for viewing total ticket sales per event is lacking, which could enhance reporting clarity.
Features
Key features
- Zero-Cost Model to Organizer
- The comprehensive online ticketing system is free of charge to the organizer, with no hidden fees or compromises.
- Integrated Mobile Box Office (SWARM)
- Allows staff to sell tickets, manage lists, and scan tickets using any mobile device, even when offline.
- Comprehensive Event Management Suite (SPARK)
- Manages the entire event lifecycle, including creation, marketing, ticket sales, and analytics, from one platform.
- Dedicated Personalized Support
- Offers hands-on service from event experts who act as an extension of the client's customer service team.
- Secure and Flexible Ticket Sales
- Supports customized ticket types, including general admission, reserved seating, and season passes, for sales online or at the door.
- Website Design and CRM Services
- Provides conversion-focused website design and seamless CRM integration to maximize event sales and client management.
Additional features
- Free Event Ticketing System
- The software provides a comprehensive online ticket sales platform at zero cost to the event organizer.
- Advanced Event Management Tools
- Includes a range of sophisticated tools to facilitate event planning and execution.
- Cutting-Edge Ticketing Box Office
- Offers a modern system for managing ticket sales at the venue.
- Powerful Marketing Features
- Provides various tools to promote events and attract audiences.
- Personalized Support
- Offers dedicated, hands-on service from event experts to assist with event success.
- Extensive Library of Educational Resources
- Provides guides and information to help users manage their events effectively.
- Data-Informed Decisions (Comprehensive Reports)
- Monitors and evaluates detailed reports on sales, revenue, marketing, and customer insights.
- Secure and Customizable Tickets
- Allows for the creation of secure tickets with customizable options like general admission and reserved seating.
- Sell Tickets Online or at the Door
- Facilitates sales through both digital and physical box office channels.
- Season Passes
- Supports the sale and management of season passes for venues or multiple events.
- FREE Custom Event Pages
- Provides custom-branded web pages to attract and connect with audiences.
- Email Marketing Tool
- Includes integrated functionality for running email marketing campaigns.
- Analytics Dashboard
- Offers a centralized place to view performance data and customer insights.
- Seamless Website Integration
- Allows easy embedding of ticket sales and event information (event list, calendar, newsletter signup form) using pre-written code.
- Coordinate Multiple Events
- Enables quick creation of events and optimization of workflows using default settings for multiple events or venues.
- Set Custom Details
- Allows customization of ticket types and on-sale dates for each event.
- SPARK Event Ticketing Software
- The main module for managing the entire event lifecycle, including creation, marketing, sales, and analytics.
- SWARM Mobile Box Office Software
- The mobile-focused module for selling tickets, managing will-call/guest lists, and scanning tickets on a mobile device.
- Offline Ticket Scanner
- SWARM allows any mobile device to function as a ticket scanner even without Wi-Fi.
- WEBSITE DESIGN & CRM
- Offers services for conversion-focused website design and client management via CRM integration.
Pricing
Countries & Languages
Interface languages
Billing currencies
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About HoldMyTicket
HoldMyTicket is a ticketing software from HoldMyTicket that manages ticket sales for events. It combines event promotion, box office management, and ticket scanning to facilitate the ticket sale process. It allows event organizers to create and manage events, track ticket sales, and provide customers with a user-friendly purchasing use. The platform supports online and offline ticket sales, provides detailed reporting features, and integrates with various payment processors. HoldMyTicket is known for its ease of use and accessibility for event organizers of all sizes. Key capabilities: event creation ticket inventory management customer data tracking reporting and analytics payment processing Best for: event organizers that need a comprehensive solution for managing ticket sales and customer engagement.
HoldMyTicket Details
HoldMyTicket's In-App Market Place
Does HoldMyTicket have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
No
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CHF (CHF), CNY (¥), INR (₹), RUB (₽), MXN ($)
Pros & Cons
- HoldMyTicket offers consistently reliable service and responsive support, with staff known for answering calls and emails promptly.
- The platform provides a wide range of customizable features, including the ability to build events quickly—even from a mobile device.
- Users appreciate the absence of ticket fees, which is a major benefit for nonprofits and patrons alike.
- The system is intuitive and easy to use for both organizers and ticket buyers, streamlining the entire ticketing process.
- Live ticket purchase updates and repeat customer data capture enhance operational efficiency and marketing.
- Integration with social media platforms and the ability to auto-generate Facebook events help boost event visibility.
- Some users would like the ability to hold individual seats, which is currently not supported.
- Real-time ticket sales reporting could be improved, especially for sharing cumulative data with promoters.
- Event title formatting options (e.g., font size, bold, italics) are limited, restricting visual customization.
- Analytics and tracking tools could be more robust, particularly for individual event and page-level insights.
- There is no built-in feature for global updates to times and dates across repeat events, which could save time.
- A centralized dashboard for viewing total ticket sales per event is lacking, which could enhance reporting clarity.
HoldMyTicket's Support Options
Email Address
support@holdmyticket.comContact
+1-877-466-3404Documentation
https://docs.holdmyticket.com/HoldMyTicket's Alternatives
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