Homhero logo

Homhero

by Homhero Pty Ltd · Since 2016
No reviews yet
Active1+ countries
Quick facts
VendorHomhero Pty Ltd
Year launched2016
StatusActive
Location46 Cavill Ave, Suite 46, Level 5, Surfers Paradise, Queensland 4217, Australia.
Countries served1+
Languages1
IntegrationsN/A
Free tierN/A
Free trialN/A
Contact salesN/A

About Homhero

HOMHERO is a home management platform from HOMHERO that provides tools for managing household tasks and services. It combines task management, service scheduling, and budgeting features so users can efficiently oversee their home responsibilities. The platform helps users track household chores, schedule maintenance services, and manage expenses. With an intuitive interface, HOMHERO allows families and individuals to stay organized and informed about their home management activities. Key capabilities: task tracking service scheduling budget management user-friendly interface customizable reminders Best for: homeowners and renters who need to coordinate household tasks and services effectively.

Homhero is a comprehensive SaaS solution designed specifically for holiday property managers in the Australian short-term rental market. Positioned as an all-in-one platform, it combines property management, channel management, booking, guest communication, and operational workflows into a single, unified system. Its ability to manage listings across major OTAs like Airbnb, Booking.com, and Vrbo from one dashboard makes it particularly attractive for managers handling multiple properties at scale. One of Homhero’s strongest features is its automation capability. From automated guest messaging and payment handling to cleaning schedules and maintenance reporting, the platform significantly reduces manual workload. The Unified Inbox further enhances efficiency by centralising all communications—guests, owners, staff, and OTAs—while preserving full booking context. This helps teams respond faster and stay organised. Homhero also stands out with its owner and cleaner portals, which improve transparency and collaboration. Owners can track bookings and maintenance approvals, while cleaners can manage tasks and report issues in real time.

Pros & Cons

Pros
  • Excellent value for money with a simple platform that is easy to navigate and manage properties efficiently.
  • Outstanding customer service that responds quickly and provides practical, helpful solutions.
  • Comprehensive property management tools that centralize listings, pricing, and content across OTAs.
  • Automated guest communication via SMS and email improves response times and guest satisfaction.
  • Unified Inbox consolidates all communications for staff, owners, and guests in one hub.
Cons
  • Customizable accounting and reporting features are not fully integrated yet for advanced analytics.
  • Mobile access is good, but some complex tasks still require desktop for full functionality.
  • Some users may experience a learning curve when managing multiple properties initially.
  • Occasional minor glitches occur, requiring support intervention for resolution.
  • Advanced features may feel overwhelming to small teams or first-time users.

Features

Key features

Property Management

Centralised creation and management of listings, images, pricing, bedding, and amenities across channels

Channel Management

Direct API connections to Airbnb, Booking.com, and Vrbo with real-time sync

Booking Engine

Built-in booking engine for direct bookings with quotes, reservations, and portals

Unified Inbox

Single hub for all guest, owner, staff, and OTA communications with booking context

Guest Management

Automated payments, SMS, emails, online check-in, and guest portals

Cleaning & Maintenance

Automated cleaning schedules, cleaner app, job completion tracking, and maintenance reporting

Owner Management

Dedicated owner portal for bookings, reports, notifications, and maintenance approvals

Additional features

Property Listings Management

Edit descriptions, images, locations, features, and bedding from one platform

Multi-Channel Distribution

Sync availability, rates, content, and restrictions across OTAs

Length-of-Stay Pricing

Advanced pricing control using OTA length-of-stay APIs

Direct Booking Website Integration

Embed Homhero booking engine into custom or templated websites

Staff Portal

Access for staff to manage tasks, bookings, and communications

Cleaner Portal

Mobile-friendly app for cleaning tasks, reports, and job status updates

Automated Messaging

Triggered emails and two-way SMS for guests, owners, and teams

Invoice Scanning

Automatic PDF invoice analysis and data extraction

Trust Accounting Integration

Approved invoices sent directly for trust payment processing

Owner Reporting

Real-time booking updates, financial visibility, and property performance insights

Website Development

In-house templated, bespoke, and fully integrated website solutions

Maintenance Reporting

Issue logging by cleaners with owner approval workflows

Mobile Accessibility

Manage bookings, communication, and operations from handheld devices

Pricing

Free trial
Free version
Request a quote
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Countries & Languages

1
Countries served
1
Interface languages
17
Billing currencies

Available in

Australia

Interface languages

English

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇭CHF🇨🇳CNY🇮🇳INR🇷🇺RUB🇧🇷BRL🇲🇽MXN🇸🇬SGD🇦🇪AED🇸🇦SAR🇿🇦ZAR🇰🇷KRW

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