Horizn logo
0(0 reviews)
Software Status:N/A

About Horizn

Horizn is a software platform from Horizn that provides digital solutions for the travel and transportation industry. It offers travel management, data analytics, and customer engagement tools to help businesses improve operational efficiency and improve user experiences. With a focus on real-time data processing and user-centric features, Horizn enables organizations to make informed decisions and foster better customer relationships. The platform supports integrations with various travel services and provides actionable insights for user engagement strategies. Key capabilities: travel management data analytics customer engagement tools integration support actionable insights Best for: travel agencies and transportation companies that need to manage digital services effectively.

Horizn Details

Vendor
Horizn
Year Launched
2008
Location
Toronto, Canada
Deployment
Training Options
demo, account manager, community
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Portuguese, Dutch
Users
Administrators, Managers, Employees
Industries Served
Finance, Healthcare, Retail, Education
Tags
Digital Adoption Platform, Onboarding, Employee Training, Software Adoption, User Engagement, Customer Success, SaaS, Customer Support

Horizn's In-App Market Place

Does Horizn have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

7

Mini Apps

Live Chat Support: Allows users to interact with a live support agent while using the platform to get real-time assistance and guidance.

User Analytics: Provides detailed insights into user behavior and interactions

helping businesses understand how users are using the platform and identify areas for improvement.

In-App Surveys: Enables businesses to collect feedback from users directly within the platform

helping to gather valuable insights and improve user experience.

Gamification Module: Adds gamified elements to the platform to make learning and onboarding more engaging and motivating for users.

Integration with CRM Systems: Allows seamless integration with customer relationship management systems to provide a more holistic view of user interactions and behaviors.

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

Usd ($), Eur (€), Gbp (£), Jpy (¥), Aud (A$)

Pros & Cons

  • Increases user adoption rates by providing real-time guidance and support
  • Reduces training time and costs by offering on-demand tutorials and walkthroughs
  • Improves user productivity by streamlining processes and eliminating errors
  • Enhances user experience by offering personalized and interactive training modules
  • Tracks user performance and provides analytics for continuous improvement of software adoption efforts
  • Steep learning curve for new users
  • Limited customization options for user interface
  • Integration with other software platforms can be complex
  • Occasional glitches or bugs in the system
  • High cost of subscription fees for small businesses or startups

Horizn's Support Options

Horizn's Alternatives