Horizon FMS logo

Horizon FMS

by Frontline Information Technology · Since 1992
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Active1+ countriesCloudOn-premise
Quick facts
VendorFrontline Information Technology
Year launched1992
StatusActive
LocationP.O BOX 51742 Dubai, UAE 51742, AE
Countries served1+
Languages11
Integrations
Free tier
Free trial
Contact salesYES

About Horizon FMS

Horizon FMS is a fleet management software from Frontline Information Technology that provides comprehensive tools for managing fleet operations. It includes vehicle tracking, maintenance scheduling, and reporting capabilities so organizations can effectively monitor and control their fleet performance. This software is designed to assist businesses in ensuring the timely maintenance of their vehicles while also tracking fuel consumption and mileage. Horizon FMS supports integration with existing systems, facilitating data sharing for informed decision-making. Key capabilities: vehicle tracking maintenance scheduling fuel management reporting tools integration options Best for: fleet managers that need to oversee vehicle performance and maintenance efficiency.

Horizon FMS is a web-based Computer Aided Facility Management (CAFM) software tailored for organizations managing single or multiple facilities. It supports both Hard Services (HVAC, Electrical, Mechanical, Plumbing) and Soft Services (Cleaning, Security, Pest Control), offering a centralized platform for maintenance operations. The system enables asset tracking, preventive and corrective maintenance, inspections, vendor management, and inventory control. Its modular design integrates seamlessly with ERP systems and mobile applications, allowing technicians and managers to access real-time data, schedule tasks, and monitor service levels. Horizon FMS enhances operational efficiency through features like SLA monitoring, contract management, and automated invoicing. It empowers users to manage complaints, assign resources, and generate detailed reports and dashboards. With mobile functionality, technicians can scan assets, receive tasks, and update statuses on the go. The client helpdesk module streamlines communication, enabling clients to raise service requests and track progress independently. Horizon FMS is ideal for companies offering maintenance services or subcontracting operations, providing enterprise-wide visibility and control.

Pros & Cons

What users like
  • +Centralized platform unifying all facility management operations for seamless coordination.
  • +Enables mobile access for technicians and managers to improve task efficiency.
  • +Provides real-time SLA tracking and automatic escalation for timely responses.
  • +Offers comprehensive asset lifecycle management with detailed maintenance and performance insights.
  • +Includes automated invoicing and reporting tools for streamlined financial management processes.
What users flag
  • Requires proper training for users to utilize all advanced features effectively.
  • May be overly complex for smaller-scale facility management operations.
  • Dependent on stable internet connectivity to ensure uninterrupted system functionality.
  • Provides limited customization options for highly specialized or niche industries.
  • Initial setup process may be resource-intensive and time-consuming for teams.

Features

Key features

FM Helpdesk
Enables complaint registration with detailed tracking, asset linkage, and automated notifications.
Task Scheduling
Allows assignment of staff, cost estimation, and lifecycle tracking of maintenance tasks.
SLA Monitoring
Tracks service timelines and escalates overdue tasks based on user-defined rules.
Contract Management
Maintains detailed records of service contracts, terms, and associated assets.
Asset Management
Centralized control over all assets with lifecycle tracking and maintenance history.
Mobile Application
Technicians receive tasks, scan assets, and update work status from mobile devices.
Client Helpdesk
Clients can raise service requests, upload documents, and monitor task progress.

Additional features

Corrective Maintenance
Logs breakdowns and tracks resolution steps for each incident.
Preventive Maintenance
Schedules recurring tasks to avoid asset failure and optimize performance.
Location & Unit Info
Maintains detailed data on buildings, units, and asset locations.
Estimation & Quotation
Generates cost estimates and client quotations for non-contractual jobs.
Resource Allocation
Assigns technicians and tracks their activities and time spent.
Reports & Dashboards
Provides visual insights into operations, costs, and performance metrics.
SMS & Email Alerts
Sends notifications to technicians and clients for task updates.
Online Approvals
Facilitates digital approval workflows for maintenance tasks and quotations.
Subcontract Management
Tracks subcontractor activities and integrates them into service workflows.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

1
Countries served
11
Interface languages
14
Billing currencies

Available in

All Countries.

Interface languages

EnglishSpanishFrenchGermanPortugueseItalianDutchRussianChineseKoreanJapanese

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇭CHF🇨🇳CNY🇧🇷BRL🇮🇳INR🇲🇽MXN🇷🇺RUB🇰🇷KRW🇹🇷TRY

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