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Horizon Loyalty Hub

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Software Status:Active

About Horizon Loyalty Hub

Horizon Loyalty Hub is a loyalty marketing platform from HTK that enables brands with customer data insights. It combines customer data management, machine learning & AI data insights, and customer relationship scoring so businesses can understand their customers better and improve engagement. The platform offers real-time promotions management and supports customer loyalty & retention strategies, rewarding loyalty beyond the transaction. Horizon Loyalty Hub provides actionable insights and a comprehensive 360º view of customer data, allowing brands to deliver personalized experiences. Key capabilities: customer data management machine learning insights relationship scoring real-time promotions loyalty retention Best for: brands that need to improve customer engagement and loyalty marketing efforts.

Horizon Loyalty Hub Details

Vendor
HTK
Year Launched
1996
Location
Chapmans Warehouse Wherry Quay Ipswich, Suffolk IP4 1AS, GB
Deployment
cloud
Training Options
videos, live online, in person
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Portuguese, Dutch, Russian, Japanese, Chinese
Users
Loyalty Program Managers, Customer Experience Directors, Marketing Managers, Data Analysts, CRM Specialists, E-commerce Managers, IT and Systems Integrators
Industries Served
Retail, Hospitality, Food & Beverage, Healthcare, Entertainment, Travel & Tourism, Automotive
Tags
Loyalty & Rewards, Customer Engagement, Personalization, Analytics, Gamification, Customer Retention

Horizon Loyalty Hub's In-App Market Place

Does Horizon Loyalty Hub have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

NA

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), JPY (¥), AUD (A$), CAD (C$), CHF (CHF), SEK (kr), NZD (NZ$), HKD (HK$), SGD (S$), NOK (kr), MXN (Mex$), INR (₹), BRL (R$), RUB (₽), ZAR (R), CNY (¥), KRW (₩), TRY (₺), AED (د.إ), SAR (ر.س)

Pros & Cons

  • Highly customizable and flexible
  • Integrates with many systems and platforms
  • Deep analytics with customer health scoring
  • Supports multi-channel engagement
  • Used across many industries globally
  • Complexity may require training
  • Custom setup might need dedicated resources
  • Heavy reliance on integrations for full functionality
  • Potential learning curve for new users

Horizon Loyalty Hub's Support Options

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