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HotDoc

0(0 reviews)
Software Status:Active

About HotDoc

HotDoc is a booking platform from HotDoc that allows users to schedule online appointments with healthcare providers across Australia. It provides up-to-date availability, instant booking, and access to a variety of healthcare services, which helps patients efficiently manage their medical appointments. Users can view their preferred providers' schedules in real-time and book appointments at their convenience. Additionally, HotDoc supports appointment reminders and patient communication, ensuring that users stay informed and connected with their healthcare needs. Key capabilities: online booking real-time availability appointment reminders patient communication wide network of providers Best for: patients seeking convenient appointment scheduling with healthcare professionals.

HotDoc Details

Vendor
HotDoc
Year Launched
2012
Location
Level 7, 276 Flinders Street Melbourne Victoria 3000
Deployment
cloud
Training Options
videos
Countries Served
All Countries
Languages
English, Spanish, Chinese, Arabic, Russian, Portuguese, French, German, Italian.
Users
General Practitioner, Allied Health, Physiotherapist, Dentist, Psychologist, Podiatrist, Dietitian, Osteopath, Audiologist, Optometrist, Medical Specialist.
Industries Served
Healthcare, Dental, Mental Health
Tags
Appointment Scheduling, Dental, Electronic Medical Records, Healthcare CRM, Medical Billing, Medical Practice Management, Medical Scheduling, Mental Health, Telemedicine, Remote Patient Monitoring, Patient Case Management, Patient Scheduling, Patient Engagement

HotDoc's In-App Market Place

Does HotDoc have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

AUD ($), CAD ($), EUR (€), GBP (£), USD ($)

Pros & Cons

  • Easy to use: All reviewers found HotDoc to be user-friendly and convenient for booking appointments.
  • Makes appointments faster: HotDoc allows patients to quickly find available appointments and schedule them online.
  • Flexible scheduling: Users appreciate the ability to book appointments outside of normal business hours.
  • Appointment reminders: HotDoc helps patients avoid missed appointments by sending reminders.
  • Saves time: Both patients and practices can save time by using online booking instead of phone calls.
  • Positive impact on practices: One reviewer mentioned reduced phone calls for the practice, suggesting improved efficiency.
  • Wide range of practitioners: HotDoc allows searching for various specialists in addition to GPs.
  • Limited availability: One reviewer mentioned not always getting the desired appointment time due to cancellations by the practice.
  • Pricing not mentioned: The pricing is not available on the HotDoc website or Capterra profile, so it might be a consideration for some users.
  • Customer service: Only one review mentioned customer service, and it was rated highly. However, with a limited number of reviews, it's difficult to get a definitive picture.

HotDoc's Support Options

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