About Hotel Manager
Hotel Manager is a software platform from Hotelogix designed to help organizations manage their workflows more effectively. Official pages are partially blocked, so independent confirmation is recommended. Key capabilities: Reporting and visibility Integration support Configurable settings and roles Core workflow management Data export and backup Best for: teams needing workflow tools with configurable settings and integrations.
Hotel Manager, developed by Remotioned Technologies Group Limited, is a cloud‑based guest experience platform built specifically for modern hotels that want to elevate service quality and boost ancillary revenue. Launched in 2020, the software unifies the entire guest journey—from pre‑arrival digital registration and personalized preferences to in‑app dining, messaging, and concierge services—within a fully branded progressive web app that guests can access without downloads. What sets Hotel Manager apart is how it blends operational tools with revenue‑generation opportunities. The platform’s modular design allows hotels to choose products such as Order & Pay, Messenger, Digital Registration, and Upsell promotions, all managed via a centralised dashboard for real‑time updates and insights. Integrations with leading PMS and POS systems like Opera Cloud and Simphony ensure data continuity, while features like dynamic promotions and third‑party experiences (e.g., Viator) help hotels extract more value from each guest touchpoint. Despite the strengths in revenue and engagement, Hotel Manager’s public resources lack transparent pricing, detailed documentation, and community support portals, which could make onboarding harder for some properties.
Pros & Cons
- +Boosts guest satisfaction by allowing seamless pre-arrival registration and preference customization
- +Enhances revenue through targeted upsells, packages, and in-app premium offers efficiently
- +Streamlines hotel operations by centralizing guest requests and reducing manual workflow errors
- +Offers in-app F&B ordering that increases outlet sales and minimizes order miscommunications
- +Real-time analytics dashboard enables hotels to make informed decisions and monitor KPIs
- −Staff adoption may require training due to multiple modules and operational workflows
- −Mobile app requires internet access, which may limit usability in low connectivity areas
- −Some upsell features may overwhelm guests if not configured appropriately by staff
- −Dependent on digital devices, some older guests may find usage less intuitive
- −Customization for extremely large hotel chains may require additional support and setup
Features
Key features
- Fully branded guest app
- Provides a hotel-specific app with custom branding and design to reflect the hotel's identity
- Pre-arrival engagement
- Allows guests to register digitally, submit preferences, and explore upsell options before arrival
- In-app F&B ordering
- Lets guests browse menus, place orders, and pay from any location within the hotel
- Upsell & experiences
- Promotes curated offers, late checkouts, and premium services at optimal engagement points
- Digital concierge
- Enables guests to send requests, communicate with staff, and access a hotel directory digitally
- Centralized dashboard
- Manages branding, menus, guest requests, and tracks performance in real-time
- Analytics & reporting
- Provides insights on guest engagement, F&B performance, revenue, and service efficiency
- Guest pre-arrival check-in & personalization
- Collects preferences, allergies, and special requests digitally
- In-app F&B ordering & payment
- Allows room service, poolside dining, and outlet orders via the app
- Real-time messaging between guests and staff
- Tracks all requests and communications efficiently
- Upsell and personalized offers
- Pushes dynamic deals, packages, and premium options to guests
- Digital hotel directory and concierge
- Provides a fully brand-aligned guide to services and amenities
- Analytics & reporting dashboard
- Monitors guest engagement, revenue, and team performance
Additional features
- Guest pre-arrival check-in & personalization
- Collects preferences, allergies, and special requests digitally
- In-app F&B ordering & payment
- Allows room service, poolside dining, and outlet orders via the app
- Real-time messaging between guests and staff
- Tracks all requests and communications efficiently
- Upsell and personalized offers
- Pushes dynamic deals, packages, and premium options to guests
- Digital hotel directory and concierge
- Provides a fully brand-aligned guide to services and amenities
- Analytics & reporting dashboard
- Monitors guest engagement, revenue, and team performance
- Products module
- Manages gift cards, luxury add-ons, and upsell opportunities
- Order & Pay module
- Supports effortless ordering and in-app payment from anywhere
- Messenger module
- Facilitates instant communication between guests and hotel teams
- Experiences module
- Integrates with Viator to sell local excursions and tours for extra revenue
Pricing
Countries & Languages
Interface languages
Billing currencies
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About Hotel Manager
Hotel Manager is a software platform from Hotelogix designed to help organizations manage their workflows more effectively. Official pages are partially blocked, so independent confirmation is recommended. Key capabilities: Reporting and visibility Integration support Configurable settings and roles Core workflow management Data export and backup Best for: teams needing workflow tools with configurable settings and integrations.
Hotel Manager Details
Hotel Manager's In-App Market Place
Does Hotel Manager have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), INR (₹), CNY (¥), RUB (₽), BRL (R$)
Pros & Cons
- Boosts guest satisfaction by allowing seamless pre-arrival registration and preference customization
- Enhances revenue through targeted upsells, packages, and in-app premium offers efficiently
- Streamlines hotel operations by centralizing guest requests and reducing manual workflow errors
- Offers in-app F&B ordering that increases outlet sales and minimizes order miscommunications
- Real-time analytics dashboard enables hotels to make informed decisions and monitor KPIs
- Staff adoption may require training due to multiple modules and operational workflows
- Mobile app requires internet access, which may limit usability in low connectivity areas
- Some upsell features may overwhelm guests if not configured appropriately by staff
- Dependent on digital devices, some older guests may find usage less intuitive
- Customization for extremely large hotel chains may require additional support and setup
Hotel Manager's Support Options
Email Address
support@hotelogix.comContact
+1 855 889 3975Documentation
https://www.hotelogix.com/support/Community Forums
https://www.hotelogix.com/community/Chatbot
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