Hotel Property Management System logo

Hotel Property Management System

by Zurich Systems
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ActiveAvailable globally
Quick facts
VendorZurich Systems
Year launched
StatusActive
LocationUnited States
Countries servedGlobal
Languages1
Integrations
Free tier
Free trial
Contact sales

About Hotel Property Management System

Oracle's Hotel Property Management System is a comprehensive platform from Oracle that manages hotel operations. It offers features such as reservation management, billing and invoicing, and guest relationship management so hotels can efficiently run their daily activities. This system supports integration with third-party applications, provides real-time reporting, and ensures compliance with industry standards. With its user-friendly interface, staff can quickly access essential information to improve guest experiences. Key capabilities: reservation management billing and invoicing guest relationship management real-time reporting integration with third-party applications Best for: hotel operators that need an efficient way to manage property operations.

The Hotel Property Management System offered by Zurich Systems acts as a central software backbone for accommodation businesses, helping hotels, inns, resorts, and similar properties manage their core operations more efficiently. This system automates everyday hotel tasks that were previously handled manually, including tracking room availability, managing reservations, and assigning rooms at check‑in and check‑out, all from a single interface instead of scattered spreadsheets or paper logs. It integrates the front desk, housekeeping, billing, and guest information so staff can see real‑time updates on bookings, room status, and guest needs, reducing mistakes and saving time. The system also connects with distribution channels and global reservation networks, allowing hotels to sell rooms across multiple platforms while avoiding double bookings and reaching more potential guests. By consolidating customer profiles, financial transactions, and reporting tools, it supports smarter business decisions and improves communication between departments. For hoteliers looking to boost operational efficiency, reduce administrative work, and deliver smoother guest experiences, a hotel property management system is a foundational tool in modern hospitality technology.

Pros & Cons

What users like
  • +Connects hotel inventory to a wide network of travel agents, expanding market reach.
  • +Performance-based fee structure avoids upfront or monthly charges.
  • +Works with many existing channel managers and PMS systems for flexibility.
  • +Simple web interface allows quick rate and availability updates.
What users flag
  • Not a full all-in-one PMS; focuses on distribution connectivity rather than complete property operations.
  • Public feature details are limited; some specifics require direct inquiry.
  • Smaller properties with basic needs may not require GDS connectivity.
  • Relies on integration with other PMS and channel managers instead of replacing them.

Features

Key features

Property Management System (PMS) Integration Focus; Connects PMS tools with global distribution and channel management to streamline hotel operations.
Global Distribution Connectivity; Enables hotels, inns, and resorts to connect with travel agents and booking networks worldwide.
Performance-Based Model; Hotels are charged based on completed stays rather than upfront fees or long contracts.
Channel Manager Support; Works with multiple channel managers and PMS systems to manage rates and availability across platforms.
Rate and Availability Control; Central dashboard to manage room rates, availability, and inventory efficiently.

Additional features

GDS Reservation Activation; Connects hotel inventory to global travel agent networks to broaden market reach.
Channel Manager Integrations; Compatible with many channel managers and PMS interfaces for unified availability control.
Corporate and Net Rate Support; Allows setup for corporate and negotiated rates without extra charges.
Commission Handling; Settles travel agent commissions on behalf of the hotel.
Web-Based Control Panel; Online interface for updating rates and managing booking distribution.
No Long-Term Contracts Required; Flexible usage without mandatory contracts or minimum fees.
Performance-Only Fees; Payments are tied to completed stays rather than subscription charges.
API Access; Provides API support to connect with other systems and platforms.

Pricing

Free trial
Free version
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Countries & Languages

Global
Countries served
1
Interface languages
20
Billing currencies

Interface languages

English

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇯🇵JPY🇦🇺AUD🇨🇦CAD🇨🇭CHF🇨🇳CNY🇸🇪SEK🇳🇿NZD🇰🇷KRW🇮🇳INR🇸🇬SGD🇭🇰HKD🇳🇴NOK🇲🇽MXN🇧🇷BRL🇿🇦ZAR🇹🇷TRY🇷🇺RUB

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