About Hoteliera
Hoteliera is a hotel management software from Oracle that provides tools for managing various hotel operations. It combines revenue management, guest use management, and operational efficiency so hotel staff can improve service delivery and financial performance. The platform supports automated booking processes, real-time data analytics, and customizable reporting to help hotels make informed business decisions. Additionally, Hoteliera integrates with existing systems to ensure a cohesive workflow. Key capabilities: revenue management guest use management operational efficiency data analytics reporting tools Best for: hotel managers and staff that need efficient management of hotel operations and improved guest satisfaction.
HOTELIERA by Hoteliera Software is a comprehensive hospitality property management software designed to help hotels, resorts, and lodging businesses streamline daily operations, improve guest experiences, and centralize management tasks. Its primary purpose is to provide an all-in-one platform for handling reservations, front desk operations, housekeeping, billing, and reporting. The software aims to reduce manual workload while giving property managers real-time visibility into their operations through automated workflows and data-driven insights. The user interface of HOTELIERA is clean, modern, and structured with hospitality staff in mind. Navigation is intuitive, with clearly labeled menus for reservations, guest profiles, rooms, and financials. Dashboards present key metrics such as occupancy rates and revenue summaries in an easy-to-understand format. The design minimizes the learning curve, making it suitable for both tech-savvy users and staff with limited software experience. In terms of functionality, HOTELIERA offers robust features including reservation and booking management, front desk check-in and check-out, housekeeping coordination, invoicing, and detailed reporting. It also supports multi-property management, making it useful for hotel groups.
Pros & Cons
- +The core property management tools are completely free, making it a perfect low-risk option for small business owners.
- +Everything syncs in real-time across all channels, so you don't have to worry about the nightmare of overbookings.
- +It turns guests' phones into a digital concierge, letting them order services without ever picking up a desk phone.
- +The setup is surprisingly fast since it builds your entire website automatically from the data you’ve already entered.
- +Staff can handle their specific duties from their own phones, which keeps the team mobile and responsive.
- −The 1% commission on channel bookings can get expensive quickly as your monthly revenue starts to climb.
- −While the free tier is great, essential growth tools like the website builder and channel manager require monthly subscriptions.
- −You are limited to the specific website templates provided, which might not suit owners wanting a unique brand look.
- −Smaller B&Bs might find the granular permission and housekeeping modules more complex than what they actually need.
- −The minimum 15€ monthly fee for the channel manager applies even if your booking volume is very low.
Features
Key features
- Property Management System (PMS)
- Serves as the core hub to manage rooms, reservations, and flexible pricing rules in a centralized environment.
- Intelligent Channel Manager
- Automatically synchronizes availability and rates across all major OTAs like Booking.com and Expedia to prevent double bookings.
- 24/7 Guest Portal
- Provides guests with a mobile-friendly self-service platform to order room service and browse extras without needing to install an app.
- Integrated Website Builder
- Automatically generates a responsive, SEO-friendly hotel website using existing property data and photos to drive direct bookings.
- Smart Dashboard with Permissions
- Offers dedicated logins for different staff roles, ensuring employees only access data relevant to their specific tasks.
- Automated Invoicing & Accounting
- Streamlines financial workflows by generating proforma, fiscal, and storno invoices with support for multiple taxes and currencies.
Additional features
- PMS Core
- Provides the essential foundation for managing daily property operations, including room assignments and guest records.
- Channel Manager
- Connects your inventory to multiple online travel agencies to ensure real-time synchronization of rates and availability.
- Internet Booking Engine (IBE)
- Enables site visitors to make direct reservations, purchase extras, and pay online 24/7.
- 24/7 Guest Portal
- Allows guests to provide pre-arrival info, order services, and request "Do Not Disturb" from their phone browsers.
- Smart Dashboard
- Visualizes property performance and guest details on a single screen for quick management access.
- Granular Staff Permissions
- Restricts system access based on roles such as Front Desk, Housekeeping, and Management to enhance security.
- Housekeeping Module
- Digitizes cleaning schedules by showing staff which rooms are prioritized based on arrivals and departures.
- Minibar Refill Tracking
- Records minibar usage on the spot via smartphone, eliminating the need for manual paperwork.
- Automated Task Routing
- Directs guest requests automatically to the relevant department without the need for phone calls.
- Upselling Tools
- Features an extras catalog where guests can book bicycle rentals, tours, or spa treatments to increase revenue.
- Website Builder
- Creates a professional landing page tailored for conversions using your uploaded amenities and descriptions.
- SEO-friendly Design
- Ensures your property website ranks better with Open Graph tags and structured content for search engines.
- Direct Payment Integration
- Supports credit cards, PayPal, and bank transfers for full or partial online reservation payments.
- Automated Email System
- Sends triggered communications to guests for booking confirmations and updates.
- Invoice Generation
- Produces automated invoices and handles check-out payments with pre-filled financial details.
- Smart Room Planner
- Offers a visual calendar to manage tourist bookings and stay history efficiently.
- Mobile-First Interface
- Optimizes the entire management and booking experience for smartphones and tablets.
- Data Import Tools
- Allows for quick content and photo imports to set up the website and PMS rapidly.
Pricing
Countries & Languages
Interface languages
Billing currencies
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About Hoteliera
Hoteliera is a hotel management software from Oracle that provides tools for managing various hotel operations. It combines revenue management, guest use management, and operational efficiency so hotel staff can improve service delivery and financial performance. The platform supports automated booking processes, real-time data analytics, and customizable reporting to help hotels make informed business decisions. Additionally, Hoteliera integrates with existing systems to ensure a cohesive workflow. Key capabilities: revenue management guest use management operational efficiency data analytics reporting tools Best for: hotel managers and staff that need efficient management of hotel operations and improved guest satisfaction.
Hoteliera Details
Hoteliera's In-App Market Place
Does Hoteliera have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), JPY (¥), AUD (A$), CAD (C$), CHF (CHF), CNY (¥)
Pros & Cons
- The core property management tools are completely free, making it a perfect low-risk option for small business owners.
- Everything syncs in real-time across all channels, so you don't have to worry about the nightmare of overbookings.
- It turns guests' phones into a digital concierge, letting them order services without ever picking up a desk phone.
- The setup is surprisingly fast since it builds your entire website automatically from the data you’ve already entered.
- Staff can handle their specific duties from their own phones, which keeps the team mobile and responsive.
- The 1% commission on channel bookings can get expensive quickly as your monthly revenue starts to climb.
- While the free tier is great, essential growth tools like the website builder and channel manager require monthly subscriptions.
- You are limited to the specific website templates provided, which might not suit owners wanting a unique brand look.
- Smaller B&Bs might find the granular permission and housekeeping modules more complex than what they actually need.
- The minimum 15€ monthly fee for the channel manager applies even if your booking volume is very low.
Hoteliera's Support Options
Email Address
hoteliera-support@oracle.comContact
+1-800-555-1234Community Forums
https://community.oracle.com/community/property-managementHoteliera's Alternatives
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