About Hotelinco
Hotelinco is a hotel management platform from Hotelinco - Valtira that provides comprehensive tools for managing hotel operations. It includes features for booking management, guest communication, and reporting so hotel staff can efficiently oversee daily operations. The platform also supports inventory management and integrates with various payment solutions for better financial oversight. Key capabilities: booking management guest communication reporting inventory management payment integration Best for: hotel managers and staff that need to effectively run hotel operations.
Hotelinco, developed by MAiS d.d., has earned a strong reputation as a resilient and adaptable cloud-based property management system tailored to boutique hotels, glamping sites, guesthouses, and independent apartments seeking professional tools without enterprise-level costs. Built to automate the full guest lifecycle, the platform combines front-desk efficiency with revenue-focused sales features, anchored by a highly intuitive graphical room plan that allows drag-and-drop management of reservations, check-ins, and room changes with minimal effort. Its clean, logic-driven interface enables even seasonal or non-technical staff to become productive quickly, a major advantage for smaller properties. Functionally, Hotelinco distinguishes itself through niche-specific modules such as dedicated campsite and glamping management, bed-level booking for hostels, and a fast check-in system that supports OCR-based ID scanning and digital signatures. Performance is a clear strength, with high uptime and smooth handling of multi-property portfolios from a single login across desktop and mobile browsers. The system’s emphasis on security is notable, with Swiss-based data backups providing a high standard of privacy and GDPR compliance.
Pros & Cons
- Very easy to use software with intuitive design and minimal training requirements for staff.
- Strong customer support team, responsive and willing to adapt system to client needs.
- Provides good analytics and reporting tools to help track performance and bookings.
- Flexible and customizable, with developers open to adding new functionalities when requested.
- Cloud-based system works across devices, enabling remote access and multi-property management.
- External channel manager requires separate licensing, adding extra cost for some users.
- Translation options are limited, with requests for additional languages like Latvian.
- Some user experience issues, such as mixed language displays in invoices and updates.
- Lack of company profiles makes tracking corporate reservations and spending difficult for business hotels.
- No option to automatically apply different daily rates, requiring manual recalculations for discounts.
Features
Key features
Features automated security storage and data restoration through the Swiss iStor Swiss data bank servers.
Allows owners to manage an unlimited number of locations from one user account with quick-switch capabilities.
Syncs guest preferences across multiple properties to ensure consistent service throughout a hotel group.
Adapts the design of the booking interface and guest documents to match specific luxury property branding.
Includes a specialized booking engine tailored specifically for the unique needs of glamping sites and camps.
Offers a specific module for hostels and group accommodations to book individual beds rather than entire rooms.
Additional features
Provides a central PMS hub for handling simple and advanced daily hotel operations.
Integrates a web-based engine (WBE) to capture direct reservations from guests online.
Connects the property to various sales channels through the Hotelinco CM Connect module.
Streamlines the guest arrival process through a dedicated high-speed check-in feature.
Enables users to access the management system from any device with an internet connection without local installation.
Uses 2Cript Remote™ service to ensure all entered data is restored and protected automatically.
Ensures that all data storage and guest information handling is 100% compliant with European privacy directives.
Generates numerous analytical reports for owners and operators to monitor property performance.
Provides regular system updates and agile software adjustments based on specific customer needs.
Includes a built-in module for guesthouses and apartments to sell and track additional products and services.
Offers efficient workflows designed for properties that do not operate a traditional 24/7 front desk.
Tracks and shares specific guest needs and history across all properties within a user account.
Pricing
Countries & Languages
Interface languages
Billing currencies
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About Hotelinco
Hotelinco is a hotel management platform from Hotelinco - Valtira that provides comprehensive tools for managing hotel operations. It includes features for booking management, guest communication, and reporting so hotel staff can efficiently oversee daily operations. The platform also supports inventory management and integrates with various payment solutions for better financial oversight. Key capabilities: booking management guest communication reporting inventory management payment integration Best for: hotel managers and staff that need to effectively run hotel operations.
Hotelinco Details
Hotelinco's In-App Market Place
Does Hotelinco have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
No
Pricing Options
Accepted Payment Currencies
EUR (€)
Pros & Cons
- Very easy to use software with intuitive design and minimal training requirements for staff.
- Strong customer support team, responsive and willing to adapt system to client needs.
- Provides good analytics and reporting tools to help track performance and bookings.
- Flexible and customizable, with developers open to adding new functionalities when requested.
- Cloud-based system works across devices, enabling remote access and multi-property management.
- External channel manager requires separate licensing, adding extra cost for some users.
- Translation options are limited, with requests for additional languages like Latvian.
- Some user experience issues, such as mixed language displays in invoices and updates.
- Lack of company profiles makes tracking corporate reservations and spending difficult for business hotels.
- No option to automatically apply different daily rates, requiring manual recalculations for discounts.
Hotelinco's Support Options
Email Address
support@hotelinco.comContact
+1 (800) 123-4567Documentation
https://docs.hotelinco.comCommunity Forums
https://community.hotelinco.comChatbot
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