About Hotelist
Hotelist is a property management software from Hotelist - SAP that supports hotel operations management. It combines reservation management, guest use tools, and reporting analytics so hotel staff can efficiently manage bookings and improve guest satisfaction. The platform also includes features for billing, online booking integration, and inventory management. These allow hotels to maintain an organized system that helps simplify operations and improve service delivery. Key capabilities: reservation management guest use tools reporting analytics billing integration inventory management Best for: hotel operators that need a comprehensive solution for managing hotel operations.
Hotelist is a powerful cloud-based Property Management System designed to centralize hotel operations into one unified platform. It supports reservation management, front desk functions, online booking, channel manager synchronization, CRM, and advanced marketing automation, which makes it suitable for both small hotels and mid-sized hospitality businesses. The system’s cloud deployment allows teams to manage bookings, housekeeping, invoicing, and guest communication from anywhere, while automated email campaigns and CRM tools help build guest loyalty. Its channel manager integration reduces manual rate updates across booking platforms, improving occupancy and revenue management. Multi-user roles and real-time housekeeping status further streamline daily operations, and tiered pricing plans make it accessible for properties with different needs. While the interface may require a bit of learning for beginners and some advanced tools are reserved for higher plans, Hotelist is generally intuitive and feature-rich. Overall, it’s a strong choice for hoteliers seeking an all-in-one system that enhances efficiency and guest satisfaction.
Pros & Cons
- +Cloud access allows hotel staff manage operations remotely across multiple properties and departments easily
- +Integrated channel manager prevents overbooking by synchronizing availability across online travel platforms
- +User-friendly interface reduces training time for front desk and administrative staff
- +Scalable system suitable for small hotels growing into multi-property operations
- −Interface may feel overwhelming for very small guest houses with minimal operational needs
- −Limited customization for highly specialized hotel workflows
- −Integration ecosystem is smaller than some enterprise-level PMS competitors
- −Internet dependency can affect performance in low-connectivity regions
Features
Key features
- Reservation Management
- Central calendar for room bookings and availability.
- Front Desk Operations
- Check-in, check-out, and guest profile handling.
- Online Booking Engine
- Accepts direct bookings from hotel websites.
- Channel Manager
- Synchronizes rates and availability across travel platforms.
- Housekeeping Management
- Tracks room cleaning status and staff assignments.
Additional features
- Room and Rate Management
- Controls room types, pricing, and availability settings.
- Guest CRM
- Stores guest profiles, preferences, and stay history.
- Billing and Invoicing
- Generates bills, manages taxes, and processes payments.
- Automated Email Notifications
- Sends booking confirmations, reminders, and guest messages.
- Reporting and Analytics
- Provides sales, occupancy, and performance summaries.
- Multi-Property Support
- Manages multiple hotel locations from one system.
- User Roles and Access Control
- Assigns staff permissions and system privileges.
- Maintenance Management
- Tracks repairs, tasks, and room issues.
- Inventory Management
- Monitors linens, supplies, and operational stock.
- Marketing and Loyalty Tools
- Runs promotions and rewards returning guests.
- Mobile and Multi-Device Access
- Allows system use on phones, tablets, and computers.
Pricing
Countries & Languages
Interface languages
Billing currencies
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About Hotelist
Hotelist is a property management software from Hotelist - SAP that supports hotel operations management. It combines reservation management, guest use tools, and reporting analytics so hotel staff can efficiently manage bookings and improve guest satisfaction. The platform also includes features for billing, online booking integration, and inventory management. These allow hotels to maintain an organized system that helps simplify operations and improve service delivery. Key capabilities: reservation management guest use tools reporting analytics billing integration inventory management Best for: hotel operators that need a comprehensive solution for managing hotel operations.
Hotelist Details
Hotelist's In-App Market Place
Does Hotelist have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
7
Mini Apps
1. Channel Manager Integration - Allows Hotelist to connect with various online travel agencies and booking platforms to manage availability and bookings more effectively.
2. Point of Sale Integration - Integrates with POS systems to streamline payment processing and guest billing within Hotelist.
3. Revenue Management Tool - Provides advanced analytics and forecasting capabilities to optimize room rates and maximize revenue for the property.
4. Guest Feedback Module - Collects and analyzes guest feedback to improve guest satisfaction and reputation management.
5. Housekeeping Management App - Streamlines housekeeping operations by assigning tasks
tracking progress
and ensuring timely room turnovers.
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), JPY (¥), AUD (A$), CAD (C$), CHF (Fr), CNY (¥), SEK (kr), NZD (NZ$), KRW (₩), HKD (HK$), NOK (kr), MXN (Mex$), SGD (S$), INR (₹), RUB (₽), BRL (R$), ZAR (R), TRY (₺), AED (د.إ), IDR (Rp), SAR (SR), PHP (₱), MYR (RM), THB (฿), DKK (kr), PLN (zł), HUF (Ft), CZK (Kč)
Pros & Cons
- Cloud access allows hotel staff manage operations remotely across multiple properties and departments easily
- Integrated channel manager prevents overbooking by synchronizing availability across online travel platforms
- User-friendly interface reduces training time for front desk and administrative staff
- Scalable system suitable for small hotels growing into multi-property operations
- Interface may feel overwhelming for very small guest houses with minimal operational needs
- Limited customization for highly specialized hotel workflows
- Integration ecosystem is smaller than some enterprise-level PMS competitors
- Internet dependency can affect performance in low-connectivity regions
Hotelist's Support Options
Email Address
support@hotelist.comContact
+1-800-555-1234Documentation
https://docs.hotelist.comCommunity Forums
https://community.hotelist.comHotelist's Alternatives
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