Oracle Hospitality

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Software Status:Active

About Oracle Hospitality

Hotels Online (HOL) is a property management software from Micros Systems designed for hotel operations. It provides features such as reservation management, guest profiling, and billing management so that hoteliers can effectively manage their daily tasks and improve guest experiences. HOL includes reporting tools that allow for data analysis and operational insights, helping hotels to make informed decisions. The platform is designed to integrate with various other systems commonly used in the hospitality industry, ensuring flexibility in operations. Key capabilities: reservation management guest profiling billing management reporting tools system integration Best for: hotels seeking to improve operational efficiency and improve guest service.

Oracle Hospitality Details

Vendor

Oracle Corporation

Year Launched

2014

Location

Austin, Texas, USA,

Deployment

Training Options

demo, account manager, community

Countries Served

Globally

Languages

English, Spanish, French, German, Italian, Japanese, Chinese, Portuguese, Russian, Dutch, Arabic

Users

Professional Hotel Managers, Front Desk Staff, Revenue Managers, Chefs, and Restaurant Managers and luxury hotels.

Industries Served

Hotel PMS, OPERA Cloud, hospitality ERP, POS, channel manager, guest engagement

Oracle Hospitality 's In-App Market Place

Does Oracle Hospitality have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

Mini Apps

N/A

Pricing Options

Free trial

Free version

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Accepted Payment Currencies

USD ($), EUR (€), GBP (£), JPY (¥), AUD (A$), CAD (C$), CHF (CHF), SEK (kr), NOK (kr), DKK (kr), CNY (¥), INR (₹), MXN (Mex$), PLN (zł), SGD (S$), NGN (#)

Pros & Cons

Unrivaled global scalability manages large chains while remaining accessible for independent boutiques.
Elite regulatory compliance offers world-class handling of complex local tax and residency.
Oracle-grade security features enterprise data protection backed by robust cloud infrastructure uptime.
Open API ecosystem features thousands of APIs to connect various modern applications.
Unified data core synchronizes room operations with restaurant services for one truth.

Steep professional learning curve requires specialized training to master all advanced workflows.
Premium enterprise pricing carries higher costs than startups geared toward small properties.
Support response variation can result in slower help for smaller independent hotels.
Extended implementation lead means setup is a project taking weeks or months.
Legacy logic hangover reflects rigid systems within certain navigation and reporting elements.