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Software Status:Active

About Hotjar

Hotjar is a user behavior analytics software from Hotjar Ltd. that helps businesses understand how visitors interact with their websites. It combines heatmaps, session replay, and user interviews so organizations can gain insights into user experiences and identify areas for improvement. This tool allows businesses to visualize user engagement, analyze user journeys, and gather direct feedback, helping to reduce bounce rates and increase conversions. Hotjar is trusted by over 1.3 million websites and apps, making it a popular choice for those looking to improve their online presence. Key capabilities: Heatmaps Session Replay User Interviews User Feedback Behavior Analysis Best for: website owners and digital marketers that need to understand user behavior and improve site performance.

Hotjar Details

Vendor
Hotjar Ltd.
Year Launched
2014
Location
Dragonara Business Centre, 5th Floor, Dragonara Road,, Paceville, St Julian's , Malta STJ 3141, MT
Deployment
cloud, mac
Training Options
documentation, videos, live online
Countries Served
USA, Brasil, France
Languages
English, Português (Brasil), Deutsch, Español, Français
Users
Marketing, Entrepreneurs/Owners, IT & Software Development, Administrative, Consulting
Industries Served
Healthcare, Education, Finance, Retail, E-commerce, Technology, Travel, Hospitality, Real Estate
Tags
Heatmap Software, Hotjar

Hotjar's In-App Market Place

Does Hotjar have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($)

Pros & Cons

  • 1. Provides in-depth tools for monitoring visitor usage and data for decision-making.
  • 2. Heatmaps and recordings offer good insights into user behavior.
  • 3. Helps in tracking funnels and conversion rates in user journeys.
  • 1. Could benefit from more automated insights to reduce the time needed for assessment.
  • 2. Integrating with Google Analytics for user behavior interpretation can be confusing.
  • 3. The survey tool doesn't offer significant unique benefits compared to specialized survey products.

Hotjar's Support Options

Chatbot

Available

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