About Howazit
Howazit is a feedback collection platform from Howazit that helps businesses gather insights from their customers. It combines an interactive chatbot, a branded web application, and a comprehensive omnichannel operating system so businesses can effectively measure customer experiences and utilize data for decision-making. This platform offers an insightful dashboard to visualize feedback and supports feedback-based actions to drive improvements. With Howazit, organizations can engage customers through various channels while simultaneously analyzing their experiences for actionable insights. Key capabilities: Interactive Chatbot Branded Web Application Comprehensive Omnichannel Insightful Dashboard Feedback Based Actions Best for: businesses that need to collect and analyze customer feedback efficiently.
Howazit Details
Howazit's In-App Market Place
Does Howazit have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CNY (¥), INR (₹)
Pros & Cons
- 1. Long-Term Partnership: Howazit fosters long-term relationships with clients, as evidenced by the 6+ year partnership mentioned.
- 2. Omnichannel Capabilities: The omnichannel functionality is highly valued for monitoring client communications and reducing response times.
- 3. Effective Surveys: The survey tools are considered excellent and have helped increase positive online reviews.
- 4. Responsive Support: The Howazit team is consistently praised for their availability and quick resolution of issues.
- 5. Scalability: The platform can handle large volumes of surveys, as demonstrated by the 300,000 surveys per year example.
- 6. Multiple Department Use: The platform is versatile enough to be used effectively by different departments within an organization.
- 1. Minor System Struggles: While rare, occasional issues with the system do occur, though they are usually resolved quickly.
- 2. Dashboard Aesthetics: The graphic displays in the dashboards are considered less flexible and visually appealing than desired.
Howazit's Support Options
Email Address
contactus@howazit.com