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Hypercare

by Hypercare · Since 2016
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ActiveAvailable globallyCloud
Quick facts
VendorHypercare
Year launched2016
StatusActive
Location108 College St, W680, Toronto, Ontario M5G 0C6, CA
Countries servedGlobal
Languages11
Integrations7+
Free tier
Free trialYES
Contact salesYES

About Hypercare

Hypercare is a clinical communication software from Hypercare that simplifies clinical communication and coordination in healthcare settings. It includes secure messaging, pager replacement, and on-call solutions so healthcare teams can focus on patient care. The platform also supports code team activation and features a comprehensive contact directory to facilitate quick access to important information. With its unified approach, Hypercare helps improve workflow efficiency and decision-making in clinical environments. Designed for various healthcare professionals, it enables teams to effectively communicate and collaborate in urgent and routine situations. Key capabilities: secure messaging pager replacement on-call solutions code team activation contact directory Best for: healthcare teams that need efficient communication and coordination in clinical operations.

Hypercare is an exceptionally robust clinical communication and coordination platform specifically designed to meet the demanding needs of healthcare environments, ranging from hospitals and integrated delivery networks to clinics and home care services. What truly distinguishes Hypercare is its seamless integration of multiple critical functions into a unified, mobile-first interface that prioritizes secure, HIPAA-compliant communication while streamlining workflows to improve patient care. Its encrypted messaging system is a standout feature, allowing clinicians to instantly send text, images, and videos with priority alerts that can override do-not-disturb modes, ensuring urgent messages are never missed. This capability is essential in high-pressure medical settings where timely communication can be the difference between life and death. Furthermore, Hypercare standardizes communications through templated messages and structured forms, which reduces errors and improves clarity—a vital factor in complex clinical workflows. Beyond messaging, Hypercare offers sophisticated on-call scheduling tools that provide real-time visibility into staff availability, making shift coordination smoother and more efficient, which helps to alleviate one of healthcare’s most persistent administrative challenges.

Pros & Cons

What users like
  • +Strong compliance with HIPAA and PHIPA ensures data security.
  • +Streamlines scheduling and on-call management in healthcare settings.
  • +Automated code team activation reduces emergency response times.
  • +Centralized contact directory improves communication efficiency.
  • +Open APIs support integration with existing healthcare systems.
What users flag
  • Steep learning curve for new users
  • Limited customization options for scheduling
  • Some users report difficulty with user interface navigation
  • Occasional glitches or bugs affecting functionality

Features

Key features

Secure Messaging
HIPAA- and PHIPA-compliant instant messaging for clinical teams ensuring patient data privacy.
Pager Replacement
Modern digital solution providing dedicated numbers for urgent messaging and voicemail services.
On-Call Scheduling
Real-time management and sharing of on-call schedules to improve workflow coordination.
Code Team Activation
Automated notifications to rapidly mobilize code and emergency response teams.
Contact Directory
Centralized, searchable directory with up-to-date contact information for clinical staff.

Additional features

Admin & Analytics
Administrative tools and usage analytics to optimize communication workflows.
Integrations
Open APIs enabling seamless connection with existing EHR, scheduling, and communication platforms.
Secure Multimedia Sharing
Secure transmission of clinical videos, images, and documents.
Automated Escalation
Customizable escalation policies for critical message handling.
Mobile Access
Accessible via web and mobile devices to ensure communication on-the-go.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Monthly plans

Startr

USD 8

Plus

USD 15

Countries & Languages

Global
Countries served
11
Interface languages
20
Billing currencies

Interface languages

EnglishFrenchSpanishArabicChineseRussianPortugueseGermanItalianKoreanJapanese.

Billing currencies

🇺🇸USD🇨🇦CAD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇯🇵JPY🇨🇳CNY🇮🇳INR🇲🇽MXN🇧🇷BRL🇰🇷KRW🇷🇺RUB🇹🇷TRY🇿🇦ZAR🇸🇬SGD🇨🇭CHF🇸🇪SEK🇳🇿NZD🇦🇪AED🇭🇰HKD

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