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ContactMonkey

by ContactMonkey · Since 2010
No reviews yet
ActiveAvailable globallyCloud
Quick facts
VendorContactMonkey
Year launched2010
StatusActive
Location20 Camden St, Toronto, ON M5V 1V1, Canada
Countries servedGlobal
Languages1
Integrations59+
Free tierNO
Free trialNO
Contact salesYES

About ContactMonkey

ContactMonkey is an internal communication software for creating, sending, and analyzing employee emails.

ContactMonkey is an internal communications platform designed to enhance employee engagement through email. It operates directly within Outlook and Gmail, allowing internal comms teams to create, send, and track newsletters and announcements without leaving their inbox. The software features a drag-and-drop email builder with customizable templates, interactive elements like surveys and emoji reactions, and powerful analytics to measure open rates, clicks, and read times. It supports personalization through dynamic content and integrates with major HRIS platforms like Workday and BambooHR for accurate audience segmentation. AI-driven features assist in content creation and pre-send error checking. Pricing is not publicly listed and requires a quote, and there is no mention of a free trial or free tier. The platform is cloud-based and primarily serves internal communications, HR, and marketing teams in mid-to-large enterprises.

Pros & Cons

Pros
  • Integrates directly into existing Outlook and Gmail inboxes, simplifying workflows.
  • Provides detailed, real-time analytics on email engagement, including opens, clicks, and read times.
  • Features a user-friendly drag-and-drop email builder with interactive survey and feedback tools.
  • Supports dynamic content and HRIS integration for personalized and targeted employee communications.
  • Offers AI-powered tools to assist with content creation and pre-send quality checks.
Cons
  • Pricing is not publicly available and requires contacting the sales team for a custom quote.
  • The platform is focused on internal email and may not suit companies looking for a multi-channel communication tool.
  • There is no mention of a free trial or a free tier for smaller teams to test the software.

Features

Key features

Email Template Builder

Design branded, interactive employee emails using a drag-and-drop interface without needing to code.

Outlook and Gmail Integration

Create, send, and track internal communications directly from your existing email client.

Email Analytics

Measure employee engagement with real-time data on open rates, click-through rates, read times, and segmented performance.

Employee Surveys

Collect employee feedback directly within emails using features like emoji reactions, eNPS, and anonymous comments.

Dynamic Content

Personalize emails for different employee segments within a single campaign, showing relevant content to specific groups.

Approval Workflows

Streamline the email review process with built-in sign-off workflows before sending.

AI-Powered Tools

Utilize AI for drafting emails (CoAuthor), checking for errors before sending (ConfidenceCheck), and analyzing data (Insights Assistant).

Additional features

Multi-Language Emails

Create and send communications in multiple languages while tracking engagement for each version.

Audience Segmentation

Sync with HRIS systems to create and manage dynamic employee distribution lists.

Pages

Convert any email into a standalone, trackable web page that can be accessed from any channel.

Bulk Email Sending

Send personalized mass emails to large distribution lists without overwhelming your mail server.

Accessibility Checker

Ensure emails are accessible to all employees by checking for common accessibility issues.

Click Maps

Visualize which links and content within your emails are receiving the most engagement.

HRIS Integrations

Connect with platforms like Workday, BambooHR, and ADP to sync employee data for segmentation.

Canva Integration

Access and insert Canva designs directly into emails from within the template builder.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
1
Interface languages
1
Billing currencies

Interface languages

English

Billing currencies

🇨🇦CAD

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