I am MAX logo

I am MAX

by HotelioHub · Since 2017
No reviews yet
ActiveAvailable globally
Quick facts
VendorHotelioHub
Year launched2017
StatusActive
LocationČernyševského 10, Bratislava 851 01, Slovakia
Countries servedGlobal
Languages8
Integrations
Free tier
Free trial
Contact sales

About I am MAX

I am MAX is a 3D design software from Autodesk that supports advanced modeling and visualization for creative professionals. It provides tools for sculpting, texturing, and rendering, helping users to create detailed and realistic 3D models. The software is designed to facilitate the design process through its intuitive interface and capable features. Users can collaborate on projects, manage assets, and integrate with other Autodesk applications for a comprehensive design use. Key capabilities: 3D modeling Texturing tools Rendering support Collaboration features Asset management Best for: Designers and artists that need to create and visualize intricate 3D models.

I am MAX is a smart hotel assistant designed to elevate the guest experience by placing hotel services, local discovery, and real-time communication directly into a guest’s smartphone. Acting as a digital concierge, MAX bridges the gap between guests and hotel staff by providing instant answers, service requests, and personalized recommendations without the friction of traditional front-desk interactions. Available 24/7, MAX supports travelers throughout their stay, from pre-arrival check-in to post-stay feedback, ensuring convenience, efficiency, and engagement at every touchpoint. The software enables guests to request amenities, book hotel services, explore nearby attractions, and even connect with other guests who share similar interests. For hotels, MAX reduces operational load, improves service responsiveness, and collects valuable guest feedback to enhance service quality. With multilingual support, mobile accessibility, and seamless integration into hotel operations, MAX recreates the classic concierge experience in a modern, digital form. By combining hospitality expertise with smart technology, I am MAX transforms hotels into more responsive, guest-centric environments while helping travelers feel informed, supported, and in control of their stay.

Pros & Cons

What users like
  • +Improves guest satisfaction through instant, always-available digital concierge support
  • +Reduces front desk workload and operational pressure significantly
  • +Enhances hotel service visibility and guest engagement levels
  • +Encourages guest interaction and social experiences within hotels
  • +Supports data-driven service improvements through feedback collection
What users flag
  • Requires guest smartphone usage and app installation
  • Dependent on stable internet connectivity for optimal performance
  • Limited usefulness for guests preferring human interaction
  • Customization may require additional hotel configuration effort
  • Adoption depends on guest awareness and willingness

Features

Key features

Digital Concierge
Provides instant answers and service coordination for all guest needs
Service Requests
Enables guests to request towels, housekeeping, massages, and amenities
Guest Matching
Connects guests with similar interests for activities and social interaction
Hotel Information
Displays real-time updates on hotel offers, services, and events
Local Recommendations
Curates nearby attractions, tours, dining, and activities
Mobile Check-In
Allows guests to check in before arrival via smartphone
Guest Feedback
Collects ratings and opinions to improve hotel services

Additional features

24/7 Virtual Assistant
Always available to assist guests without front desk dependency
Service Booking
Books spa treatments, golf sessions, and hotel experiences
Staff Communication
Relays guest requests directly to reception or hotel staff
Interest-Based Networking
Helps guests find companions for sports or leisure activities
Maps and Navigation
Guides guests to nearby attractions with directions
Pre-Arrival Check-In
Reduces waiting times at hotel reception
Multilingual Support
Serves international guests in multiple languages
Feedback and Ratings
Gathers structured guest opinions and reviews
Cost-Free for Guests
No additional charges for using the application
Mobile Accessibility
Works seamlessly on smartphones and tablets

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
8
Interface languages
13
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianPortugueseMandarinJapanese

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇯🇵JPY🇦🇺AUD🇨🇦CAD🇨🇭CHF🇨🇳CNY🇸🇪SEK🇳🇿NZD🇰🇷KRW🇸🇬SGD🇭🇰HKD

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