i-CRM logo

i-CRM

by ITECS · Since 1993
No reviews yet
Active1+ countriesCloud
Quick facts
VendorITECS
Year launched1993
StatusActive
Location〒980-0022 Gobashi Business Center Building, 1-4-30 Gobashi, Aoba-ku, Sendai-shi, Miyagi Prefecture
Countries served1+
Languages1
Integrations1+
Free tier
Free trial
Contact salesYES

About i-CRM

I-CRM is a cloud-based HR management software from ITECS that focuses on human resource and payroll management. It provides features such as issue discovery and resolution, comprehensive system development support, and contributions to social challenges through SDGs activities, helping to create a better workplace environment. i-CRM includes services from proposal and sales to customization and support, allowing for a one-stop solution for HR needs. The platform supports workforce development strategies and offers tailored solutions for both large enterprises and small to medium-sized businesses. Key capabilities: issue discovery HR management payroll processing system support customization services Best for: HR professionals that need a comprehensive solution for human resource management.

i-CRM is a comprehensive customer relationship management software designed to help businesses manage their customer interactions and improve overall customer satisfaction. One of the standout features of i-CRM is its ability to provide personalized marketing campaigns, track customer interactions across multiple channels, and analyze customer data to optimize sales strategies. The user interface of i-CRM is clean, intuitive, and easy to navigate. Users can easily access all the necessary tools and functions without feeling overwhelmed. The layout is customizable, allowing users to tailor the interface to their specific needs. Unique design elements such as drag-and-drop functionality and interactive dashboards enhance the overall user experience and make navigating the software more efficient. Core functionalities that distinguish i-CRM from its competitors include advanced analytics capabilities, predictive modeling, and artificial intelligence integration. These innovative features enable businesses to make data-driven decisions, automate repetitive tasks, and personalize customer interactions. The software also offers seamless integration with other tools such as email marketing platforms, social media management tools, and e-commerce platforms, making it easier for businesses to streamline their operations.

Pros & Cons

What users like
  • +Tailored for SMEs: Specifically designed to meet the needs of small and medium-sized enterprises
  • +Comprehensive Feature Set: Offers a wide range of tools to manage sales and marketing activities
  • +Automation Capabilities: Reduces manual tasks, allowing teams to focus on strategic activities
  • +Deep Learning Integration: Enhances customer journey management through advanced technologies
What users flag
  • Language Barrier: Primarily available in Japanese, which may pose challenges for non-Japanese speakers
  • Limited International Support: Mainly serves the Japanese market, with limited support for other regions
  • Integration Complexity: Some integrations may require technical expertise to implement
  • Customization Limitations: May not offer extensive customization options for unique business needs
  • Learning Curve: New users may require time to fully utilize all features

Features

Key features

Sales Force Automation (SFA)
Streamlines sales processes to enhance efficiency
Marketing Automation (MA)
Automates marketing tasks to improve targeting and engagement
Customer Journey Management
Utilizes deep-learning functionalities to manage customer interactions across various touchpoints
Business Card Scanning
Digitizes business cards for easy contact management

Additional features

Customer Registration
Simplifies the process of adding new customers
Project Management Tools
Assists in overseeing sales force operations and identifying operational silos
Digitization of Administrative Tasks
Reduces manual work by automating repetitive tasks

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

1
Countries served
1
Interface languages
1
Billing currencies

Available in

Japan

Interface languages

Japanese

Billing currencies

🇯🇵JPY

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