Iamresponding logo

Iamresponding

by Emergency Services Marketing · Since 2006
No reviews yet
Active1+ countriesCloud
Quick facts
VendorEmergency Services Marketing
Year launched2006
StatusActive
Location5789 Widewaters Pkwy DeWitt, New York, US
Countries served1+
Languages1
Integrations1+
Free tier
Free trial
Contact salesYES

About Iamresponding

Iamresponding is a situational awareness software from Emergency Services Marketing that helps first responders improve response times. It combines dispatch features, emergency management tools, and a partnership with ESO to provide a comprehensive solution for emergency services. This platform offers real-time updates and situational data to ensure that first responders are informed and equipped before they arrive at the scene. With a user-friendly interface, Iamresponding supports efficient communication and coordination among emergency personnel. Key capabilities: EMS & Rescue Dispatch Emergency management Real-time alerts Data integration Best for: first responders that need improved situational awareness and quicker response capabilities.

IamResponding is a fully integrated emergency response system built to provide first responders with transformative situational awareness, faster communication, and reliable coordination during emergencies. Designed for fire departments, EMS units, law enforcement, hospitals, 911 dispatch centers, and emergency management agencies, the platform ensures that critical alerts and data are delivered with zero downtime. The system incorporates mobile CAD alerts, dispatch audio, station alerts, and in-app messaging to keep responders connected at all times. Its RapidSOS integration enhances incident response by supplying rich data such as caller location, health profiles, vehicle telematics, and hazard markers, making decisions more precise and timely. With real-time tracking, mutual aid interaction, and pre-plan access, teams gain unmatched visibility into personnel availability and situational context. IamResponding is not limited to alerts alone—it also simplifies department management with scheduling tools, incident reporting, event calendars, and record management, ensuring teams stay organized and compliant. Built on a fully redundant infrastructure, the system has maintained over a decade of zero downtime, reflecting its reliability in mission-critical scenarios.

Pros & Cons

What users like
  • +Fast, reliable alerts with multiple delivery options.
  • +Seamless integration with RapidSOS for enhanced data.
  • +Zero downtime in 10+ years ensures reliability.
  • +Affordable starting price suitable for small agencies.
  • +Supports smartphones and non-smartphone users alike.
What users flag
  • Limited customization beyond predefined alert settings.
  • Requires training for optimal scheduling and reporting use.
  • Best suited for U.S.-based agencies (global adoption limited).
  • Some advanced features require third-party integrations.
  • May feel overwhelming for very small teams.

Features

Key features

Mobile CAD Alerts – Users receive dispatch notifications via push, SMS, email, or pager feeds, ensuring no responder misses an emergency call.
Dispatch Audio Alerts – TwoToneDetect captures two-tone pages, records dispatch audio, and automatically sends pre-alerts.
Real-Time Tracking – Tracks responder and apparatus availability, offering precise location and response status visibility.
RapidSOS Data Integration – Provides enhanced incident data such as caller health profiles, location, vehicle data, and hazard info.
Mutual Aid Interaction – Enables seamless cross-agency collaboration by sharing pre-plans and response data.
Department Scheduling Tools – Helps agencies plan crew availability in advance for better incident readiness.
Zero Downtime Reliability – Backed by redundant infrastructure ensuring continuous service with 10+ years of uptime.

Additional features

Station Alerts – Audio or text-to-voice alerts delivered directly to stations, customizable with repeat dispatch options.
In-App Messaging and Chat – Enables quick announcements and real-time communication among members and mutual aid teams.
Alert History with Audio Playback – Stores past alerts and allows playback of dispatch recordings for review.
Pre-Plan Access – Uploads and geo-fences pre-plans for schools, hospitals, and high-risk areas.
Toll-Free Call-In – Provides an option for responders without smartphones to mark response status via phone.
Free Incident Reporting – Includes NFIRS 5.0-compliant reporting and optional non-NFIRS reporting tools.
Events Calendar – Links schedules with automated reminders and notifications for training or meetings.
Records Management – Stores data such as certifications, training logs, events, and resource availability.
Emergency Contact Storage – Keeps responders’ medical/emergency details accessible for rapid reference.
Cross-Platform Accessibility – Works on iOS, Android, web, and integrates with dispatch systems.

Pricing

Free trial
Free version
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Countries & Languages

1
Countries served
1
Interface languages
10
Billing currencies

Available in

All Countries.

Interface languages

English

Billing currencies

🇺🇸USD🇨🇦CAD🇦🇺AUD🇪🇺EUR🇬🇧GBP🇯🇵JPY🇨🇳CNY🇰🇷KRW🇮🇳INR🇧🇷BRL

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