IBM Sterling CPQ logo

IBM Sterling CPQ

by IBM · Since 1911
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ActiveAvailable globallyCloud
Quick facts
VendorIBM
Year launched1911
StatusActive
Location505 Howard St, San Francisco, CA 94105, US
Countries servedGlobal
Languages12
Integrations1+
Free tierN/A
Free trialN/A
Contact salesYES

About IBM Sterling CPQ

IBM Sterling CPQ is a configure, price, quote software from IBM that changes and automates the configuration, pricing, and quoting of complex products. It combines configure, price, and quote functionalities so organizations can improve their sales processes. The software supports various product configurations, accurate pricing models, and instant quote generation. Key capabilities: Configuration management Pricing improvement Quoting automation Integration with CRM systems Reporting and analytics Best for: sales teams that need to quickly create accurate quotes and manage complex product offerings efficiently.

IBM Sterling Configure, Price, Quote (CPQ) is a powerful enterprise-level solution designed to streamline and automate the intricate processes of configuring products, pricing them appropriately, and generating accurate quotes. Developed by IBM as part of its broader Sterling suite, this CPQ solution is tailored for businesses dealing with complex product catalogs and varied pricing structures. The software excels in its ability to unify sales processes across diverse channels, ensuring that whether a quote is generated online, over the phone, or in person, it maintains consistency and precision. By offering a centralized system for managing product configurations and pricing rules, IBM Sterling CPQ helps organizations eliminate manual errors, reduce turnaround time, and enhance customer satisfaction. One of the most notable aspects of IBM Sterling CPQ is its user interface, which is structured to be logical and user-friendly. It offers customizable workspaces suited to the specific needs of different roles, such as sales representatives, partners, or customer service agents.

Pros & Cons

Pros
  • Excellent for tracking, organizing, and managing sales and products.
  • Packed with features to enhance the selling experience.
Cons
  • Somewhat complex to use, requiring time to fully grasp.
  • Mobile functionality could be improved for better accessibility

Features

Key features

Guided Selling

Directs users through the selection process with questions and rules to ensure accurate configurations.

Visual Configuration

Provides an interactive, visual way for users to customize complex products and services.

Pricing Management

Centralizes and automates pricing rules, discounts, and promotions for consistent quotes.

Quoting and Proposal Generation

Enables the creation of professional, accurate, and branded quotes and proposals quickly.

Workflow and Approval Management

Streamlines the quoting process with defined workflows and approval hierarchies.

Additional features

Guided Selling

Directs users through the selection process with questions and rules to ensure accurate configurations.

Visual Configuration

Provides an interactive, visual way for users to customize complex products and services.

Pricing Management

Centralizes and automates pricing rules, discounts, and promotions for consistent quotes.

Quoting and Proposal Generation

Enables the creation of professional, accurate, and branded quotes and proposals quickly.

Workflow and Approval Management

Streamlines the quoting process with defined workflows and approval hierarchies.

Integration Capabilities

Connects with CRM, ERP, and other systems for seamless data flow and process integration.

Partner Management

Extends CPQ capabilities to channel partners with specific portals and access controls.

Mobile Access

Allows sales teams and partners to create and manage quotes on mobile devices.

Rules Engine

Enforces business logic and constraints during configuration and pricing to prevent errors.

Product Catalog Management

Maintains a centralized repository of product information, pricing, and rules.

Multi-Channel Support

Provides a consistent quoting experience across various sales channels, including online and direct sales.

Contract Management

Manages contract terms and conditions within the quoting process.

Order Conversion

Facilitates the seamless conversion of approved quotes into sales orders.

Reporting and Analytics

Offers insights into quoting activity, sales performance, and trends.

Customization and Extensibility

Allows businesses to tailor the solution to their specific needs and integrate with other systems.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
12
Interface languages
14
Billing currencies

Interface languages

EnglishFrenchGermanSpanishItalianPortugueseChineseJapaneseKoreanDutchRussianPolish.

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇳CNY🇭🇰HKD🇸🇬SGD🇹🇷TRY🇷🇺RUB🇮🇱ILS🇸🇪SEK🇨🇭CHF

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