iGo Figure logo

iGo Figure

by Go Figure · Since 1997
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Active1+ countriesCloud
Quick facts
VendorGo Figure
Year launched1997
StatusActive
LocationGO Figure Inc. Houston, TX USA
Countries served1+
Languages6
Integrations1+
Free tierN/A
Free trialN/A
Contact salesYES

About iGo Figure

IGo Figure is a management software from Go Figure that provides tools for fitness facilities. It includes membership management, billing processing, and customer relationship management to help manage operations efficiently. This platform is designed for gyms and fitness centers looking to simplify their administrative tasks while maintaining a focus on client engagement. With features like a member portal, class scheduling, and reporting capabilities, iGo Figure enables managers to oversee their business with ease. Key capabilities: membership tracking billing automation class scheduling reporting and analytics customer communication Best for: fitness facility managers that need to manage memberships and operations effectively.

iGo Figure, developed by Go Figure, is a cloud-based membership management software designed for fitness clubs and other membership-based businesses. It aims to streamline operations and improve member experiences by offering a comprehensive range of features, including member management, payment processing, scheduling, point-of-sale (POS) integration, and reporting. The software positions itself as an all-in-one solution, consolidating various operational tasks into a single platform. Despite limited information on the specifics of the user interface, iGo Figure emphasizes ease of use, implying an intuitive design tailored for fitness club staff and administrators. Core functionalities revolve around member management, where the software tracks attendance, fitness results, and contract details, providing detailed member profiles and insights that help businesses better understand and serve their clients. Payment processing is another essential feature, facilitating recurring billing, tracking payments, and automating collections to improve cash flow and reduce manual administrative tasks. Additionally, iGo Figure offers tools aimed at member retention, although the exact nature of these tools is not elaborated upon.

Pros & Cons

Pros
  • Simplicity and Support: The iGo Figure program is simple to use and has outstanding customer care and support.
  • Operational Visibility: iGo360 provides great visibility into the operations of franchisees.
  • Great Team: The iGo Figure team is great to work with.
  • Better Than Competitors: Compared to the competition, iGo Figure has fewer hidden fees and contracts.
  • Knowledgeable Staff: The staff are knowledgeable and courteous.
Cons
  • Poor Performance: The software has very bad performance issues, making it difficult to know the number of active members.
  • Export Issues: Exporting to Excel is problematic due to a bad reporting format.
  • Access Problems: Issues with the door and getting people in at night, as well as billing troubles from day one.
  • Frustrating for Unstaffed Nights: The software was chosen for 24-hour access, but it has been frustrating for customers and staff.
  • Door Issues: Occurrences where the door stops letting people in during the middle of the night.

Features

Key features

All-in-One Solution

Combines various functionalities into a single platform for managing fitness businesses.

Cloud-Based

Accessible online, allowing for remote management.

Member Management

Tracks member attendance, results, and contracts.

Payment Processing

Handles payment transactions.

Point of Sale (POS)

Integrates POS functionality for sales.

Scheduling

Manages class and personal training schedules.

Inventory Management

Tracks inventory levels.

Employee Management

Provides tools for managing employees.

Key Performance Indicators (KPIs)

Offers robust reporting and analytics for business insights.

Automated Collections

Automates payment collection processes.

Member Retention Tools

Includes features to improve member retention.

Unlimited Users and Members

Pricing includes access for an unlimited number of users and members.

Additional features

Member Attendance Tracking

Tracks member visits and activity.

Member Results Tracking

Monitors member progress and fitness results.

Member Contract Management

Manages member contracts and agreements.

Payment Processing

Handles member payments and transactions.

Point of Sale (POS)

Integrated POS system for sales and transactions.

Class Scheduling

Manages class schedules and bookings.

Personal Training Scheduling

Facilitates scheduling of personal training sessions.

Inventory Management

Tracks inventory levels and stock.

Employee Management

Provides tools for managing employees, payroll, etc. (implied).

Key Performance Indicators (KPIs)

Offers robust reporting and analytics.

Automated Collections

Automates payment collections.

Member Retention Tools

Includes features to improve member retention.

Unlimited Users

Pricing includes access for an unlimited number of staff users.

Unlimited Members

Pricing includes access for an unlimited number of members.

Three Concurrent Logins

Allows for three simultaneous logins.

Tech Support

Provides technical support to users.

Pricing

Free trial
Free version
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Countries & Languages

1
Countries served
6
Interface languages
10
Billing currencies

Available in

All Countries.

Interface languages

EnglishSpanishFrenchGermanItalianPortuguese

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇭CHF🇸🇬SGD🇭🇰HKD🇳🇿NZD

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