iGo Figure logo

iGo Figure

by Go Figure · Since 1997
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Active1+ countriesCloud
Quick facts
VendorGo Figure
Year launched1997
StatusActive
LocationGO Figure Inc. Houston, TX USA
Countries served1+
Languages6
Integrations1+
Free tier
Free trial
Contact salesYES

About iGo Figure

IGo Figure is a management software from Go Figure that provides tools for fitness facilities. It includes membership management, billing processing, and customer relationship management to help manage operations efficiently. This platform is designed for gyms and fitness centers looking to simplify their administrative tasks while maintaining a focus on client engagement. With features like a member portal, class scheduling, and reporting capabilities, iGo Figure enables managers to oversee their business with ease. Key capabilities: membership tracking billing automation class scheduling reporting and analytics customer communication Best for: fitness facility managers that need to manage memberships and operations effectively.

iGo Figure, developed by Go Figure, is a cloud-based membership management software designed for fitness clubs and other membership-based businesses. It aims to streamline operations and improve member experiences by offering a comprehensive range of features, including member management, payment processing, scheduling, point-of-sale (POS) integration, and reporting. The software positions itself as an all-in-one solution, consolidating various operational tasks into a single platform. Despite limited information on the specifics of the user interface, iGo Figure emphasizes ease of use, implying an intuitive design tailored for fitness club staff and administrators. Core functionalities revolve around member management, where the software tracks attendance, fitness results, and contract details, providing detailed member profiles and insights that help businesses better understand and serve their clients. Payment processing is another essential feature, facilitating recurring billing, tracking payments, and automating collections to improve cash flow and reduce manual administrative tasks. Additionally, iGo Figure offers tools aimed at member retention, although the exact nature of these tools is not elaborated upon.

Pros & Cons

What users like
  • +Simplicity and Support: The iGo Figure program is simple to use and has outstanding customer care and support.
  • +Operational Visibility: iGo360 provides great visibility into the operations of franchisees.
  • +Great Team: The iGo Figure team is great to work with.
  • +Better Than Competitors: Compared to the competition, iGo Figure has fewer hidden fees and contracts.
  • +Knowledgeable Staff: The staff are knowledgeable and courteous.
What users flag
  • Poor Performance: The software has very bad performance issues, making it difficult to know the number of active members.
  • Export Issues: Exporting to Excel is problematic due to a bad reporting format.
  • Access Problems: Issues with the door and getting people in at night, as well as billing troubles from day one.
  • Frustrating for Unstaffed Nights: The software was chosen for 24-hour access, but it has been frustrating for customers and staff.
  • Door Issues: Occurrences where the door stops letting people in during the middle of the night.

Features

Key features

All-in-One Solution
Combines various functionalities into a single platform for managing fitness businesses.
Cloud-Based
Accessible online, allowing for remote management.
Member Management
Tracks member attendance, results, and contracts.
Payment Processing
Handles payment transactions.
Point of Sale (POS)
Integrates POS functionality for sales.
Scheduling
Manages class and personal training schedules.
Inventory Management
Tracks inventory levels.
Employee Management
Provides tools for managing employees.
Key Performance Indicators (KPIs)
Offers robust reporting and analytics for business insights.
Automated Collections
Automates payment collection processes.
Member Retention Tools
Includes features to improve member retention.
Unlimited Users and Members
Pricing includes access for an unlimited number of users and members.

Additional features

Member Attendance Tracking
Tracks member visits and activity.
Member Results Tracking
Monitors member progress and fitness results.
Member Contract Management
Manages member contracts and agreements.
Payment Processing
Handles member payments and transactions.
Point of Sale (POS)
Integrated POS system for sales and transactions.
Class Scheduling
Manages class schedules and bookings.
Personal Training Scheduling
Facilitates scheduling of personal training sessions.
Inventory Management
Tracks inventory levels and stock.
Employee Management
Provides tools for managing employees, payroll, etc. (implied).
Key Performance Indicators (KPIs)
Offers robust reporting and analytics.
Automated Collections
Automates payment collections.
Member Retention Tools
Includes features to improve member retention.
Unlimited Users
Pricing includes access for an unlimited number of staff users.
Unlimited Members
Pricing includes access for an unlimited number of members.
Three Concurrent Logins
Allows for three simultaneous logins.
Tech Support
Provides technical support to users.

Pricing

Free trial
Free version
Request a quote
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Countries & Languages

1
Countries served
6
Interface languages
10
Billing currencies

Available in

All Countries.

Interface languages

EnglishSpanishFrenchGermanItalianPortuguese

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇭CHF🇸🇬SGD🇭🇰HKD🇳🇿NZD

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