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iHotelier

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Software Status:Active

About iHotelier

IHotelier is a hotel management software from TravelClick that supports property management and distribution. It provides real-time booking capabilities, centralized rate management, and performance analytics so hotels can manage their reservations effectively. The platform helps simplify room inventory across various channels, ensuring maximum visibility and booking potential. With its reliable reporting tools, users can analyze market trends and adjust pricing strategies accordingly. Key capabilities: real-time booking management centralized rate distribution performance analytics reporting tools multi-channel support Best for: hotel operators and revenue managers that need to manage bookings and improve revenue.

iHotelier Details

Vendor
Amadeus
Year Launched
1996
Location
75 NH Avenue, Portsmouth, NH 03801, United States
Deployment
Training Options
demo, account manager, community
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Portuguese, Chinese, Japanese, Korean
Users
Hotel Owners and Asset Managers, General Managers, Revenue Managers, Distribution and Channel Managers, E-commerce and Digital Marketing Managers, Reservation and Central Reservations Staff, Sales Managers, Front Office Managers, IT and Systems Integration Managers, Corporate Operations and Strategy Teams
Industries Served
Independent and Boutique Hotels, Mid-Scale and Regional Hotel Chains, Luxury Hotels and Resorts, Hospitality Management Groups, Destination and Resort Properties, Hotels
Tags
iHotelier, Hospitality Property Management, Tour Operator

iHotelier's In-App Market Place

Does iHotelier have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

No

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CNY (¥), INR (₹), RUB (₽), CHF (Fr)

Pros & Cons

  • Simple and easy to use, yet provides comprehensive reservation and management data.
  • Advanced features ideal for medium and large hotels, with seamless TravelClick integration.
  • Professional setup and integration team ensures smooth onboarding and responsive guidance.
  • Strong customer support, often praised as outstanding and highly reliable.
  • Effective channel integration across OTAs, GDS, and web reservations with consistent performance.
  • Lag time in receiving OTA reservations can risk overbookings during busy periods.
  • Some advanced features are complex and require time to fully understand.
  • Backend menus can feel clunky and less intuitive compared to competitors.
  • Limited user-friendliness, with requests for more support and training resources.
  • Customer support responsiveness is inconsistent, sometimes slow or unreliable.

iHotelier's Support Options

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