iMagic Reservation logo

iMagic Reservation

by iMagic Software · Since 1990
No reviews yet
Active1+ countries
Quick facts
VendoriMagic Software
Year launched1990
StatusActive
Location1800 S Macadam Ave #275, Portland, Oregon. United states
Countries served1+
Languages12
IntegrationsN/A
Free tierN/A
Free trialN/A
Contact salesN/A

About iMagic Reservation

IMagic Reservation is a hotel management software from iMagic Software that helps manage customer reservations and simplify booking processes. It combines features for managing customers, making bookings easily, and a payment system that supports more than just reservations, so users can gain repeat business and handle various payment needs. This software also includes reporting capabilities that allow users to plan ahead and analyze trends. Key capabilities: manage customers make bookings payment processing reporting system requirements Best for: hotel managers and staff that need efficient reservation handling and customer management solutions.

iMagic Hotel Reservation is a highly configurable and user-friendly hotel management software designed for small to medium-sized hotels, bed and breakfasts, and guest houses. Its primary purpose is to simplify the reservation process, eliminating the need for manual tracking and reducing errors in bookings. With an intuitive interface and a guided configuration wizard, the software allows users to get started quickly while offering advanced customization for long-term use. The software excels at customer management, allowing hotels to record preferences, special events, allergies, and personal notes. This feature helps foster repeat business and personalized guest experiences. Bookings are straightforward and follow a step-by-step process, reducing mistakes and making it easy for any staff member to operate. iMagic Hotel Reservation also includes a flexible payment system that can handle additional charges such as meals, laundry, or bar services while tracking outstanding balances. Customer accounts can be exported to Excel or other accounting systems for further financial management. Reporting tools are built-in and allow hotels to monitor trends, evaluate promotional performance, and analyze reservation patterns over time.

Pros & Cons

Pros
  • The software simplifies hotel reservation processes for all sizes of properties.
  • It is highly configurable and easy for anyone to use.
  • There are no per booking charges, reducing ongoing operational costs.
  • Web booking integration allows hotels to reach a larger customer base.
  • Payment and reporting systems provide full control over finances and trends.
Cons
  • The software primarily targets small to medium-sized hotels and B&Bs.
  • It may not have advanced features for very large hotel chains.
  • Some advanced marketing and CRM features may require manual setup.

Features

Key features

Manage Customers – Track repeat customers, record preferences, special events, and personal notes.
Easy Booking Process – Step-by-step reservation system to prevent errors and simplify bookings.
Payment Management – Handle multiple charges including bar, laundry, meals, and other add-ons.
Reporting & Analytics – Generate trend analysis, performance graphs, and track promotions.
Web Bookings – Accept online reservations without per booking fees.
Configuration Wizard – Quick installation and setup for immediate use.
Security & User Control – Assign permissions to control access to different features.
Network & Remote Access – Share database across network or remotely via VPN.

Additional features

Customer Database Management – Maintain detailed guest profiles, preferences, allergy info, and history.
Repeat Business Tracking – Identify loyal customers and personalize interactions.
Room Availability Updates – Automatically updates room status with each booking.
Five-Step Booking Wizard – Ensures correct and complete reservations every time.
Add-On Charge Management – Manage payments for extra services like meals, laundry, or minibar.
Payment Tracking – See who owes payments and export account data to Excel or accounting software.
Advanced Reporting Tools – Analyze reservations, revenue trends, and marketing effectiveness.
Graphical Trend Analysis – Visualize year-to-date performance and promotional success.
Web Booking Integration – Connects with multiple online booking providers.
CRM Functions – Personalized communication via letters or email campaigns without expensive CRM software.
Front & Back Office Management – Share data across multiple locations within the network.
Remote Management – VPN access for remote system control.
Security & Permissions – Restrict feature access for employees.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

1
Countries served
12
Interface languages
13
Billing currencies

Available in

All Countries.

Interface languages

EnglishSpanishFrenchGermanItalianPortugueseDutchChineseJapaneseRussianKoreanArabic

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇨🇦CAD🇦🇺AUD🇯🇵JPY🇨🇳CNY🇮🇳INR🇷🇺RUB🇧🇷BRL🇲🇽MXN🇰🇷KRW🇿🇦ZAR

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